98% awesome! 98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :) Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)

I had the best experience I had the best experience! I never write reviews, but I also rarely experience exceptional customer service. I ordered a 3 month gift subscription for a 14th birthday present. During the order, I entered the delivery address wrong. 🤦🏼‍♀️ I didn't realize until a few days before the birthday that the package had been returned to sender. I emailed and apologized for my mistake and inquired on purchasing overnight delivery. Kyle M responded to my email promptly. He was so kind, immediately shipped out a replacement and even upgraded it 🤯 Y'all this issue was 100% my fault! They didn't owe me a thing! Thank you Lucky Tackle Box and Kyle!!!

Resolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!

Top notch customer service!! Top notch customer service!!! Kyle was quick, efficient, and answered my email promptly. Not only did he answer my question regarding my monthly box, he also sent another one!! Very pleased with the products and customer service!!!! Thanks Kyle!! :)

Excellent customer service quick to respond. Have been dealing with Kyle M. about my recent request to cancel my subscription. Over the course of the last few days he has been very helpful and quick to respond to my request for help. I feel like the desire to retain me as a customer was top priority for him. Gave me options and assured me that the IT department was working to fix the issues I was having. I am hopeful that the issues I was having will be resolved and I will remain a customer.