Good product, terrible service. Great product, not dissing on them there. However they lack very big on the customer service. At least for me. I broke the end section on my rod and emailed about purchasing a replacement, took them 3 days to get back to me after I sent three emails. Emailed back and forth for one day, they were going to send me a link to proceed with the replacement. It’s been 4 days since then and haven’t heard back to revive the link. I’ve sent more emails and still nothing. I like the pole a lot, however I could order a new one from any company and have it at my doorstep before I get my replacement. Not impressed at all. Other reviews state that they were quick and made the process easy, I wish it was the same for me.

Got it right out the package Got it right out the package, and put a shad fly on it. The dragon glass being smooth like butter sets the fly beautifully presenting it. Got a 7 pound bass on it and plenty of line and backing for even bigger fish and a whole lot of fun. I’d recommend it to anyone but maybe not the fiber glass for beginners but darn it is smooth!!!!!

I AM A CUSTOMER FOR LIFE I AM A CUSTOMER FOR LIFE THIS COMPANY CARES-NO REALLY-THEY CARE ABOUT YOUR PURCHASE, YOUR SATISFACTION AND YOUR “TIGHT LINES”(fish pull the line tight) Hear me when I say that I am seriously impressed and thankful for the care and compassion this company gave me Not going anywhere else This is a great company and shout out to “Cam” Dude.....you absolutely rock God bless you and this amazing company

Overall Overall, I'm happy with the product. It's great quality especially for the price. However, it took a month and a half to receive the product which I know was due to holiday chaos. I'll rate the experience as neutral. I'd like to consider other Wade Rods in the future.

Wade Rod Co is absolutely magnificent! Wade Rod Co is absolutely magnificent. I received my new rods in less than a week. I recently used the Streamer Express 7 weight and caught an 8 pound Atlantic salmon in upstate New York. The rod was powerful and light as a feather. As far as service, Wade Rods is excellent. They ship fast and safely and produce a fantastic product. Buy and use their gear with confidence.