Mason Mohler
USAwesome company have received many… Awesome company have received many products over the years amazing craftsmanship on the rod feels great rock solid yet very forgiving when casting and feeling strike would highly recc. Delivery was kinda touch and go took longer than expected but was ALWAYS updates in tracking BEYOND HAPPY WITH THE FLY ROD THANKS AGAIN!!!
Susan king
GBThank you so much (wave) my Atlantic … Thank you so much (wave) my Atlantic hot tub is superb it arrived on Thursday 16th July First time I used it well impressed really great value for money once again thankyou for all your updates you gave me excellent on time keeping , woukd definitely recommend this company 👍
Brent Crawford
USWhat customer service? Customer service is the only thing that separates them from anyone else. The product I received was good quality and I hope to put it to good use this year. The issue I had - I sent several emails asking about the 2 day service I paid for and never got a response (took 6 days to deliver from the email I received saying it shipped) also, I sent an email asking how to switch over the retreive because I got the wrong one, and they didn't respond. As a customer, I am left with they don't care and that is not a good thing for business.
Philip Tuckner
USAfter placing my order my card was… After placing my order my card was charged the same day, I did receive a order number however I received no word as to when my order would be delivered. Trying to contact the company was very difficult, after repeated email attempts finally I did hear from a person from another company that my rod would be shipped and a shipping label was generated with a tracking number. This tracking number did little good because the USPS informed me that the label was issued but they did not get the product to ship. Several email attempts later and the product was finally shipped and tracked. It has been a month and I do not have to product yet but I am told my the USPS it is to be delivered tomorrow. Poor communication.
Luke Corbitt
USBrutal customer service. Brutal customer service. I placed an order over two weeks ago. After several days of not receiving a shipping confirmation, I emailed WRC. I received a response a day later stating that the order appeared to be fulfilled on their end and asking if I had received a tacking number, which I hadn't (and still haven't). Multiple emails later, no response at all. Disappointed as I was very excited to give the rod a whirl, but at this point I suppose I simply need to get the charged reversed. Back to basics WRC!