Terrible customer service Terrible customer service. I ordered a gun online because it was listed as in stock. I had't heard anything from them after my order so I emailed. I never received a response. Today, nearly a week after the purchase, I called. I was told the item really wasn't in stock, had to be ordered from their distributor, and when they get it they'll ship it to my ffl. I asked to have my order cancelled, which they said they could do, but they're going to charge me a restocking fee for an item that isn't really even in stock as the website states. Thanks for trying to squeeze every penny out of your customers! I'm done with Tombstone Tactical

Prompt service. Fast shipping. Easy transaction. Purchased a new Great Lakes AR-15 rifle. Delivery and tracking were quick. The rifle is new and functional as described by Tombstone Tactical. I will definitely purchase from this business again in the future. The entire process was simple, fast and breeze.

Wrong product shipped; RIGHT customer service response!! My order was incorrectly filled; thus, I received the wrong product. That said, mistakes happen in life, and it’s how things are rectified that count. TT could not have given me better customer service! Robert used expedited shipping to get the correct product to me in less than a week. I have been, and I will continue to be a TT customer. Thank you for your great service.

A 5 star Outfit with a Big Rock in their communication road I know it is really strange times and guns and ammo are hot commodities! I know, I am a seller of ammunition and firearms.. The problem is you do not respond to emails, it is hit and miss, I have sent emails and week later no response... Really you guys are great, most of the time wonderful! In my opinion you need to have someone assigned to emails only! I know that staff is answering phone calls And looking at emails at same time, not efficient! Really Tombstone Tactical is Top Draw Company...just need to organize to a bit more efficient with customer communication... A big rock in that road, you just need to blast in off to the side! Bill Hurst Caldwell Idaho 2087241044

Fantastic Service! Ordered a Savage rifle, and Tombstone Tactical shipped it out fast! Under 7 days during a national crisis (COVID Pandemic) and it arrived safely at my FFL. Still waiting to fill out paperwork but Tombstone did their job! Fast and free shipping, and I chose the option of having shipping insurance. Did I mention it was FAST? THANK YOU TOMBSTONE TACTICAL! YOU HAVE A CUSTOMER FOR LIFE!