Brian
GBTerrible customer service Terrible customer service. I ordered a gun online because it was listed as in stock. I had't heard anything from them after my order so I emailed. I never received a response. Today, nearly a week after the purchase, I called. I was told the item really wasn't in stock, had to be ordered from their distributor, and when they get it they'll ship it to my ffl. I asked to have my order cancelled, which they said they could do, but they're going to charge me a restocking fee for an item that isn't really even in stock as the website states. Thanks for trying to squeeze every penny out of your customers! I'm done with Tombstone Tactical
Crate
GBGetting shipment out was slow (not too… Getting shipment out was slow (not too surprising given the current “normal”). Longest part was the actual en route shipping, considering I live not more than two hours from store. Warehouse must ship parcel post as “normal”.
SEAN
GBGood service. I have made a number of purchases from Tombstone tactical over several years. Shipping was fast and the quality was what I expected. This time the Local FFL was listed, so it made checkout easier. The website has changed about three times since I started shopping with Tombstone. This is probably my only complaint. The site works if you know what your looking for but browsing is not user friendly. The first website I used for Tombstone was simpler and faster. I will continue to use Tombstone. Thanks Sean
Brendan M
GBFantastic Service! Ordered a Savage rifle, and Tombstone Tactical shipped it out fast! Under 7 days during a national crisis (COVID Pandemic) and it arrived safely at my FFL. Still waiting to fill out paperwork but Tombstone did their job! Fast and free shipping, and I chose the option of having shipping insurance. Did I mention it was FAST? THANK YOU TOMBSTONE TACTICAL! YOU HAVE A CUSTOMER FOR LIFE!
Destro
GBBest all around experience!! Best prices, free shipping, no CC fees, and no taxes out of state. I had to cancel one item on my order and they did it no questions asked. I ordered during the COVID-19 pandemic and they did say to allow extra days for processing. With that being said I did have to call for an update because it took longer than the granted days and they shipped out the next day.