David J. - Louisiana
GBThis company rocks! This company rocks!! In store product shipped much quicker than what's stated on the their website. The product was well packaged in a box to weather rough handling through automated sorting facilities. This means they actually "care" about how the product arrives. Return shopper will return again.
Timothy A. Sublette
GBWrong product shipped; RIGHT customer service response!! My order was incorrectly filled; thus, I received the wrong product. That said, mistakes happen in life, and it’s how things are rectified that count. TT could not have given me better customer service! Robert used expedited shipping to get the correct product to me in less than a week. I have been, and I will continue to be a TT customer. Thank you for your great service.
Wendell Crowley
GBIm not sure about the product because I… Im not sure about the product because I am still waiting, and they won't answer my e-mails. They give you a FED EX label for tracking, but you can get those all day yourself without ever sending a product. They have terrible customer service on the phone and e-mail. Had I already not made the purchase and they had my money it would have been easier, but my bank as assured me they have read the reviews and they can get my money with no problem. Social Media will ruin you. All someone needs to do is make a page on Facebook with your company name and complaints. It will spread fast. If I, were you, I would be more transparent to my customers if I planned to continue selling to the public?
Skylor Campbell
GBTombstone Tactical is straight awful Tombstone Tactical is the only gun store in the valley I don't like, in fact they're one of my least favorite businesses to deal with in general. The fact that they charge $50 for firearm transfers when so many other place do it for $20 is the icing on the cake to never do businesses with these lazy, misinformed cretins.
Bill Hurst
GBA 5 star Outfit with a Big Rock in their communication road I know it is really strange times and guns and ammo are hot commodities! I know, I am a seller of ammunition and firearms.. The problem is you do not respond to emails, it is hit and miss, I have sent emails and week later no response... Really you guys are great, most of the time wonderful! In my opinion you need to have someone assigned to emails only! I know that staff is answering phone calls And looking at emails at same time, not efficient! Really Tombstone Tactical is Top Draw Company...just need to organize to a bit more efficient with customer communication... A big rock in that road, you just need to blast in off to the side! Bill Hurst Caldwell Idaho 2087241044