
David
GBExcellent all around I saw they had stock of an item. So I messaged them via Instagram, website and, due to my impatience, a phone call. They answered my phone call and all of my questions. When in store, they maintain pandemic guidelines and customer service was excellent. Staff was knowledgeable and considerate to all of the customers and their experience levels. Thanks everyone!

David J. - Louisiana
GBThis company rocks! This company rocks!! In store product shipped much quicker than what's stated on the their website. The product was well packaged in a box to weather rough handling through automated sorting facilities. This means they actually "care" about how the product arrives. Return shopper will return again.

Brian
GBTerrible customer service Terrible customer service. I ordered a gun online because it was listed as in stock. I had't heard anything from them after my order so I emailed. I never received a response. Today, nearly a week after the purchase, I called. I was told the item really wasn't in stock, had to be ordered from their distributor, and when they get it they'll ship it to my ffl. I asked to have my order cancelled, which they said they could do, but they're going to charge me a restocking fee for an item that isn't really even in stock as the website states. Thanks for trying to squeeze every penny out of your customers! I'm done with Tombstone Tactical

Jason
GBLengthy order delay I ordered a CZ 457 from Tombstone Tactical on Dec 08, and even though their website indicated that it was in stock, processed the order and quickly debited my account, turns out they were out of stock. They had to reorder it from a distributor, which was eventually received and sent it out via FedEX on Dec 28, it was finally delivered to the FFL on Jan 04. So, all in all i would say that it was a bad experience for me, mainly because this was a Christmas gift. I will say that their support staff was very pleasant and helpful each time we called regarding this order, hence the 2 stars. Moving forward, I doubt I will be doing business with them again.

not a future customer
GBhorrible service i ordered 2 tool products online that were stocked. it took them 3 weeks to ship out the order. and has been 8 days now and i have yet to receive my purchased products. so ive paid for something a month ago that i have yet to receive... i out that in the horrible service category. Their website described a delay of several days... not weeks. my recommendation would be to notify your customers of any further delays in their orders if u cant get something out the door in the time you stated or offer them a return of money.