called customer service had to have…GREAT SERVICE called customer service had to have parts right away no problem talked to BRIAN then PAUL got great info great service got my parts thanks guys PETE S.

Have bought several spinning reels Have bought several spinning reels, pliers, landing net, braided line and flurocarbon line. No concerns. All well made. Oldest of my reels is several years old, still working well. Had an issue with one reel, a part came loose, customer service was great, sent me a spare part with no charge.

Always had great experiences with customer service! Always had great experiences with KastKing products and customer service. Never had a reel or tool break. Broken a couple rods by my own mistakes but KastKing (specifically Winnie in customer service) has always responded within 24 hours and replaced my rods, no questions asked, and I had a new rod in 3 days. When a Spirale rod I ordered came in the mail broken in half, they sent out a new rod right away and again I had it in 3 days. A few weeks ago I ordered some new TriPolymer line off the website. Apparently I caught it the second it went up for sale because the price was $0. I ordered 4 spools but only received 1. I talked to customer service and they said that the website price was a mistake but they went ahead and sent 1 to me for free instead of cancelling the whole order. I thought that my whole order was going to be cancelled the second I placed it and don't care that they didn't fulfill the whole order but it was nice of them to at least send 1 spool honoring their mistake. That's good customer service in my book! KastKing's customer service and quality has earned a customer for life!

Awesome customer service Awesome customer service I called today to ask about musky rods and live bait runner reels and I talked to a captain I think captain broadband or something but he runs sea charters and he gave me so much information about good things about which rod which reel to use and which line is good and bad to use. He was very honest about their own products. Highly recommend this company they actually care. Ethan H

No review = NO reel to review I ordered a kast king spinning reel and never recieved it. The company refused to respond to my 4 emails asking for a refund. Customer service is awful. Imagine if you have a problem with a reel? May as well throw it in the trash because kast king won't help you. I will make sure all the fisherman fishing our trail knows to avoid kast king.