Ike
GBGood Company I have a large amount of Kastking products, always had good customer service when there were any issues which are far and few between, not saying that you can't have issues, but with any companies product sometimes issues do happen. Also with the amount of gear I have, never had any issues with anything.
Aaron
GBHave bought several spinning reels Have bought several spinning reels, pliers, landing net, braided line and flurocarbon line. No concerns. All well made. Oldest of my reels is several years old, still working well. Had an issue with one reel, a part came loose, customer service was great, sent me a spare part with no charge.
Christine Voskanyan cC
GBWorst customer service ever dealt with Worst customer service ever dealt with. Good luck to buyer who have ever purchased any kastking rods on eBay ( 1 year warranty, absolute and complete BS ) . and if you re having problems, issues with defective rods - CONTACT YOUR CREDIT CARD ISSUER. This is the only solution for you ! ZERO customer support, rude and disgusting cs , takes days to receive blurry silly brainless response. eBay clearly states - 90 days left there is nothing we can do , try external methods ( external means - credit card or PayPal etc must step up ) or try to contact kastking again . Stay away from this * brand * ,
Customer service police
GBNo review = NO reel to review I ordered a kast king spinning reel and never recieved it. The company refused to respond to my 4 emails asking for a refund. Customer service is awful. Imagine if you have a problem with a reel? May as well throw it in the trash because kast king won't help you. I will make sure all the fisherman fishing our trail knows to avoid kast king.
Mark
GBI purchased a Rover 50L and the piece of crap started falling apart while I was spooling it. The little red plastic inserts at each handle end fell off while spooling line. I reported same to KastKing and got a fairly quick response. They offered to upgrade the handle on the reel...the upgrade arrived within a few days...I spent time disassembling the old handle and the replacement didn't fit the reel. There you have it...now I'm right where I started. I'm done.