Shipped my order to the wrong address Shipped my order to the wrong address. They can't even explain why?? Horrible experience won't buy again.

Bought three of their long sleeve… Bought three of their long sleeve fishing shirts. Love the colors, the price is great, and best of all they come in a fishing tackle bag, which i am now using for some of my soft plastices.

I purchased a Rover 50L and the piece of crap started falling apart while I was spooling it. The little red plastic inserts at each handle end fell off while spooling line. I reported same to KastKing and got a fairly quick response. They offered to upgrade the handle on the reel...the upgrade arrived within a few days...I spent time disassembling the old handle and the replacement didn't fit the reel. There you have it...now I'm right where I started. I'm done.

Top notch customer service! Never had a bad customer service experience with KastKing. I bought 2 Compass travel rods and both broke during my first trip using them. Turns out there was a manufacturer defect in the batch that was received (this was during COVID where problems like this were a lot more common). I reported it to KastKing and had 2 new rods only a few days later and didn't even have to ship back my broken ones. The new rods have been perfect ever since and I use them a lot. Top notch customer service! Sometimes their customer service emails end up in the spam folder because of Gmail's filters so I always check there first. Responses always come in 24-48 hours

I have brought several rods and reels… I have brought several rods and reels from Kastking over 6+ years may have had 2 issues that i can recall but the customer service was very helpful and solved my issues. Kastking #1 in my book!