Great customer service. I had some questions about shipping so I ended up placing my order the old fashioned way, with an operator. The guy who assisted me was very helpful and courteous. He took time to answer all of my questions and didn't make me feel rushed. It's nice when you can talk to a person and a company doesn't just push everything to their website. I will keep buying from Midway.

Terrible Business Practices Do not under any conditions order from this company. People order online so they don’t have to talk to anyone it’s more convenient. Tried to order from Midway instead of Amazon. Had to have some “quality check” and would only talk to my husband! He is a construction worker and can’t just hop off a roof for some stupid quality check! Wokeness at its finest! Stay away from Midway USA!

Lost buisness and saved me money Placed a $200 plus order and get a phone call to do a quality check because i paid with my wifes card. I was told they needed to speak to her to process the order, like talking to her over the phone is going to verify who she is,in 15 years this has never happened So i told the lady im good cancel the order. Did a little more searching for the items i wanted and ended up saving a lilttle over $40 bucks from another store. Thanks Midway USA, your incompetence saved me money!

I had the same experience as AF user… I had the same experience as AF user below. 3/25 I placed an order for ammo. And on 4/1 I called a few times to ask different representatives. They first said my order was placed on hold because of quality check. Then I was was transferred like the AF was, and I talked to the lady as well and they said because of the nature of your product we are no longer able to do business with you. What does that even mean? And then the other times I called back in they kept saying we can only ship to the address and billing address on file, I am like cool what is the hold up then? My information is that on the billing and shipping. Please send? *confused*

Multiple orders with no issues Multiple orders with no issues. I just started ordering from Midwayusa.com this year. Thus far I placed 4 small orders for parts, and the process has been flawless, and the shipping was faster than I'd expect. Packages arrived on or before they were promised. Disappointing to read others have had bad experiences, and I'm hoping those are anomalies. I'll update my review if anything changes.