Bill Sanstrom
GBBad ammo, Midway refused to make it right. Avoid this company. I ordered 2 boxes of Barnes ammo in 300 WinMag. The cost was $3.30 per round. It is very high quality ammo I commonly use. Typically the brass has highly polished brass cases with a mirror type of finish. What I received was blemished ammo cases with tooling marks (scratches). I contacted MidwayUSA and sent photos of this horrible looking. Their response “no returns/refunds on ammo and our QA/QC manager says it’s fine”. I know from past experience this was not Barnes quality ammo. I sent the same info to Barnes. They responded quickly and their QA/QC manager apologized and said it is not to their standard. They offered to replace the ammo and are sending it now. I used to give MidwayUSA plenty of business. That stopped today. They do not stand behind what they sell you and their customer service is horrible these days
David Burg
GBDISHONEST, INCOMPETENT COMPANY!! This is a HORRENDOUS, DISHONEST COMPANY! They completely mangled a shipment of my order -- for the first time in my experience, their label apparentlty came off the box in shipment! -- they then misinformed me that the order had been delivered when, if fact, it had been delivered back to them (causing me to run around my neighborhood looking for it), and then once returned back to them they utterly refused to expedite reshipment or even to expedite my refund when I cancelled due to their incompetence! So at the end of the day MIDWAY USA will have held my money for about a month while never having PROPERLY shipped the product I purchased with those funds. STAY AWAY FROM THESE SHYSTERS. THIS IS NOT AN HONORABLE COMPANY. YOU HAVE BEEN WARNED!!!
Jim
GBI ordered on 1-11-2024 late at night… I ordered on 1-11-2024 late at night after hours, then on 1-12-2024 at 10:02 I get a text that my order was ready to ship. In this same email they offered a free frt starting 1-12-2024. I called them at 10:25am and Scott said I could not get it even if my package was in their warehouse as the order had cleared processing and was sorry for my inconvenance. So much for their customer service they advertise in their web sight
Marsac
GBOrdered three items including Redding… Ordered three items including Redding Competition seating die, $147.00 for die alone. Received order 10 days later only to find a rusty, scratched die. Was it used? Shipped back for an exchange then called a week later. Part received but order not even processed yet. Requested refund. What a mistake to order from them. And they sold my e-ml address to Rise Armament.
John Q. Public
GBMultiple orders with no issues Multiple orders with no issues. I just started ordering from Midwayusa.com this year. Thus far I placed 4 small orders for parts, and the process has been flawless, and the shipping was faster than I'd expect. Packages arrived on or before they were promised. Disappointing to read others have had bad experiences, and I'm hoping those are anomalies. I'll update my review if anything changes.