Ordered a Helly Hanson men’s jacket in… Ordered a Helly Hanson men’s jacket in navy blue, size XL. I was contacted days after the purchase to learn they advertised and sold this jacket they didn’t have. I was asked to choose a different color. I chose Black in XL… I was told it would be shipped without delay. I have waited for an extended period (more than 10 days) waiting for the shipping information and tracking number. Then I was again contacted and promised that I would receive the shipping/tracking information. But to date, I have not received the jacket. I have been provided no shipping information only empty promises! This retailer hides behind being a mall family business trying to offer brand name items at or lower prices than other retailers. Buyer beware! Do not purchase items because there is little that will happen & you will waste days/weeks watching for a delivery that hasn’t been sent! Shame Shame Shame on you!

They send fake promotions to customers… They send fake promotions to customers who sign up for emails, the cancel orders on specials that they have on their website because they call them mistakes. They are either scammers or extremely incompetent.

I ordered an item in November 2023 and… I ordered an item in November 2023 and paid in full. I was promised delivery many times and it never delivered as they told me it was out of stock by the manufacturer. I Emailed the manufacturer and they replied that they have always had it in stock. I followed-up w Aventuron 10x. It took a lot effort on my part to get finally get them to agree to a refund. Be careful doing business with Aventuron.

Did not honor sale price advertised on… Did not honor sale price advertised on website. Claimed it was a data feed error and canceled order. I do not accept that excuse from any business. A posted advertised price must be honored, in store or online.

Bike was not assembled! I bought a Surly Preamble Drop Bar at Aventuron because it was not available locally for me. After a week the bike finally shipped -- according to Aventuron, the bike needed to be assembled and repacked before shipping. However, when the bike arrived it was in a completely disassembled state -- disks for the brakes were not on the wheels, the bar was not taped, brake cables were not trimmed (one stuck out about two feet). I ended up having to take the bike to a local bike shop and pay about $100 to be properly assembled. Would not buy from Aventuron again!