Go Somewhere Else I would recommend buying your gear elsewhere. I ordered two items, did not receive either. After I contacted this "company" they said they sold me an item that was not in stock and would refund my money. Weird that I had to reach out to them but fair enough. I also never received the other item, a $100+ bird bag. They have yet to address it months later. Go somewhere else and support a company that cares.

This company appears to piggy-back off… This company appears to piggy-back off of Google searches but does not have the inventory in stock -- yet lists it as in-stock when they take your money. I had to follow-up with them 3 times now and am still waiting for refund on 8/24 when item was ordered and paid for on 8/11. they do not answer telephone calls and have likely outsourced customer service to a remote location. Hate that when a business advertises itself as a small family-owned business but operates as money hungry e-tail business.

Masquerading as a small family business Under the guise of a small local business these guys take your money and then NEVER ship the product. There are many explanations for these delays. They are definitely just about to ship your order. If you could just wait a bit longer. Heaven help you if you file a dispute. When your patience runs out, Sandy will send rude emails about the legitimacy of their business and how YOU are the problem. After all, Aventuron was just about to ship your order. Please remove your review if you still want it. Forget these jokers. They advertise deceptive pricing and don’t ship your order. Best bet is not to fall for their nonsense and buy directly from the manufacturers. It’s good to support small and local - but also ethical companies, which Aventuron is not.

Did not honor sale price advertised on… Did not honor sale price advertised on website. Claimed it was a data feed error and canceled order. I do not accept that excuse from any business. A posted advertised price must be honored, in store or online.

Great online experience Great online experience. I was hoping to buy Surly frameset without traveling 60 miles to nearest dealer. The price was competitive, and FREE shipping. The frameset was beautiful, very well packaged. I will buy from Aventurine again.