Did not honor sale price advertised on… Did not honor sale price advertised on website. Claimed it was a data feed error and canceled order. I do not accept that excuse from any business. A posted advertised price must be honored, in store or online.

Bike was not assembled! I bought a Surly Preamble Drop Bar at Aventuron because it was not available locally for me. After a week the bike finally shipped -- according to Aventuron, the bike needed to be assembled and repacked before shipping. However, when the bike arrived it was in a completely disassembled state -- disks for the brakes were not on the wheels, the bar was not taped, brake cables were not trimmed (one stuck out about two feet). I ended up having to take the bike to a local bike shop and pay about $100 to be properly assembled. Would not buy from Aventuron again!

Bought a Wahoo Indoor Kickr bike Bought a Wahoo Indoor Kickr bike, but no follow up information on shipping after a week. So I called and was told it will be there this week. Two weeks later still no bike and now no return of my calls or messages left on their web page chat box. If you don't have the item ready to ship, then don't take my money. Follow up to the message by the company. Before I bought the bike I rang up and asked if it would be delivered to MA. Was told no problem. Several times rang up and given timelines that did not hold true as well as having been promised return calls that were not followed up on. So don’t say you went above and beyond, you dropped the ball.

This company appears to piggy-back off… This company appears to piggy-back off of Google searches but does not have the inventory in stock -- yet lists it as in-stock when they take your money. I had to follow-up with them 3 times now and am still waiting for refund on 8/24 when item was ordered and paid for on 8/11. they do not answer telephone calls and have likely outsourced customer service to a remote location. Hate that when a business advertises itself as a small family-owned business but operates as money hungry e-tail business.

Ordered a Helly Hanson men’s jacket in… Ordered a Helly Hanson men’s jacket in navy blue, size XL. I was contacted days after the purchase to learn they advertised and sold this jacket they didn’t have. I was asked to choose a different color. I chose Black in XL… I was told it would be shipped without delay. I have waited for an extended period (more than 10 days) waiting for the shipping information and tracking number. Then I was again contacted and promised that I would receive the shipping/tracking information. But to date, I have not received the jacket. I have been provided no shipping information only empty promises! This retailer hides behind being a mall family business trying to offer brand name items at or lower prices than other retailers. Buyer beware! Do not purchase items because there is little that will happen & you will waste days/weeks watching for a delivery that hasn’t been sent! Shame Shame Shame on you!