Ordered a firearm online for ship to… Ordered a firearm online for ship to store. It was delayed a dozen times and ended up being 2 weeks late. What a horrible experience. Customer service isn't helpful and depending on who you talk to, you're told something else. Nightmare experience, wouldn't use them again.

Can never login to my account Every single time I want to login to my account I have to reset my password. Instead of just emailing you a password reset email they will annoyingly want to email you a code that never arrives causing me to have to call because their chat window does not open in order to be able to use it. I have had to call many times to reset my password. After one of these times one of the reps maliciously changed my mailing address. I can't change my address because I can't even get into my account as well as the fact that I just had something delivered to my address so that only leaves a rep to manually change it. Unless it literally changed by itself which I highly doubt. The reps are nice at first and then become rude and act like you are the problem when it's their problem. I don't need to verify my mailing address for my account, email will suffice. They could just fic the issue their website is having rather then making people call all the time. The only plus is being able to talk to people that do not have thick accents that make it so I cannot understand anything they say.

Bad experience at Bass Pro Shops Tacoma… Tuesday afternoon walked into bass pro shop Tacoma, WA at 1:10pm. By 1:30pm was notified by license plate number that my vehicle had been vandalized and theft of items occurred. Lost $3000 of fishing gear and now will have to replace window that was shattered to gain entrance to vehicle. Police officer said that this was a near daily occurrence. No help from store cleaning up glass. Asked for a call from manager regarding any video surveillance and he finally called back 48 hours later subsequent to leaving 3 messages. Not impressed with his unprofessionalism. Will perhaps shop online but will NEVER shop in person at this business

Terrible experience Terrible experience. Tiffany from the fraud prevention department wouldn't allow me to speak AT ALL. She was very disrespectful to me. I tried placing an order 3 times online and they would cancel it without notice. Then a supervisor provided me with a coupon code and they canceled the code without letting me know. Overall very bad experience so I won't buy here again.

The boat department has only on good Salesmen The boat department had only one good sale person he new boats answer my question help me to pick the right boat. The boat manager is a person who know nothing about boats his name is Al Lopez do not deal with him. Ask for Dan Moment he has the experience in boating business. The store is located in Bass Pro in San Antonio Texas, t