The boat department has only on good Salesmen The boat department had only one good sale person he new boats answer my question help me to pick the right boat. The boat manager is a person who know nothing about boats his name is Al Lopez do not deal with him. Ask for Dan Moment he has the experience in boating business. The store is located in Bass Pro in San Antonio Texas, t

Worst customer service I have ever had… Worst customer service I have ever had in gun department. 7 people waiting on two clerks, both having a 20 minute chat, one guy spent that time with a woman who had no DL and wanted to buy a gun, should have been a 3 minute deal, the 2nd guy spent his 20 minutes explaining MOA to two women that barely knew what a scope was. My turn and I was sent to the back of the line cuz I didn’t get a ticket from the que although we made eye contact and he knew I-was next in line, took my $1500.00 and spent it at my local gun store at the same price. Dummy who just doesn’t get customer service.l

Never even think about buying a boat… Never even think about buying a boat here. Every word out of there mouth is a lie. Deceptive pricing followed by incentive's that are never received. They continue to sell your boat while it awaits detailing after you pay for it. They set up another buyer for the boat you paid for and then gouge you at closing with lies amounting to several thousand in losses. They don't blink when you cancel, because that is what they wanted. They sold your boat to someone else for more, then betray you off for pennies. Every word everyone spoke in Hampton, VA -Joe, Jessica (Ally) were blatant manipulations and lies. All of this is orchestrated in tandem with the sales manager and store manager, they are all in on it. They refund you without hesitation for an entire boat you paid for because they can sell it to someone else for more.

Ever since cabelas sold out to… Ever since cabelas sold out to bassPro, It has been a slow winding spiral downward every day. Quality of products used to be top notch. Now a lot of there stuff is low quality and its buyer beware. Also out of stocks are a daily normal problem. And finally the helpful sales staff is gone and have been replaced by robots who seem to only be programmed for apathy

Ordered a firearm online for ship to… Ordered a firearm online for ship to store. It was delayed a dozen times and ended up being 2 weeks late. What a horrible experience. Customer service isn't helpful and depending on who you talk to, you're told something else. Nightmare experience, wouldn't use them again.