Deceptive policy: no refund on Paypal purchases Bought a coat for my wife online and need to return it. They don't reimburse if you used PayPal; you can only get store credit/gift card. This is hidden in their return policies but not clarified when you're given the option to use Paypal to pay. This is another example of manipulative corporate policies being used to exploit customers. It is crooked, plain and simple. They have forever lost me as a customer.

Can never login to my account Every single time I want to login to my account I have to reset my password. Instead of just emailing you a password reset email they will annoyingly want to email you a code that never arrives causing me to have to call because their chat window does not open in order to be able to use it. I have had to call many times to reset my password. After one of these times one of the reps maliciously changed my mailing address. I can't change my address because I can't even get into my account as well as the fact that I just had something delivered to my address so that only leaves a rep to manually change it. Unless it literally changed by itself which I highly doubt. The reps are nice at first and then become rude and act like you are the problem when it's their problem. I don't need to verify my mailing address for my account, email will suffice. They could just fic the issue their website is having rather then making people call all the time. The only plus is being able to talk to people that do not have thick accents that make it so I cannot understand anything they say.

Don't place orders that need shipped They are ok unless you place an order that has to be delivered by FedEx. FedEx purposely delays your package and basspro does not care because they already got there money.

I don't understand the low ratings… I don't understand the low ratings here. My experience with Bass Pro is 5 out of 5. They have the products I want and need, most often in stock, and free shipping to store when they don't. While I find their fly fishing experience here in South Florida lacking in knowledge, they have plenty of product.

Sellers show no regard for customer's time whatsoever If you want to waste your time buying guns, powder, or primers at a high price, you are welcome to do so. They've built such a beautiful shop and hired indifferent sellers who sleep on the job.