Worst place on the planet to buy a… Worst place on the planet to buy a firearm. Takes 3 or 4 hrs to get to the point of background check. I've gone there 3hrs after being notified that my firearm is in only to be told it's on the truck but unable to start the process of procurement. They claim a "higher standard" and then take up to 5hrs to allow you out the door with your purchase. Each step requires a manager to ok it and they take an hour to show up and there are a dozen steps. Sorry but not worth it to save $50 or $75. Three times I've purchased there. Never will I endure that place again. Horror show from start to finish. Gainesville Florida Bass Pro Shop is the worst place to purchase a firearm. There are a few great employees and a dozen morons. I've purchased at Shooters World and they have a high standard, and it takes less than half an hour before the background check. Never again! The end!

Online ordering system is a joke! Online ordering system is a joke. Had an item cancelled without being informed about it, and when I inquired they told me it was back in-stock. Well, it got cancelled a second time, and nobody will tell me why I was given wildly correct information, refund me for anything, or provide help in general. Not doing it ever again.

Can never login to my account Every single time I want to login to my account I have to reset my password. Instead of just emailing you a password reset email they will annoyingly want to email you a code that never arrives causing me to have to call because their chat window does not open in order to be able to use it. I have had to call many times to reset my password. After one of these times one of the reps maliciously changed my mailing address. I can't change my address because I can't even get into my account as well as the fact that I just had something delivered to my address so that only leaves a rep to manually change it. Unless it literally changed by itself which I highly doubt. The reps are nice at first and then become rude and act like you are the problem when it's their problem. I don't need to verify my mailing address for my account, email will suffice. They could just fic the issue their website is having rather then making people call all the time. The only plus is being able to talk to people that do not have thick accents that make it so I cannot understand anything they say.

Don't place orders that need shipped They are ok unless you place an order that has to be delivered by FedEx. FedEx purposely delays your package and basspro does not care because they already got there money.

Never even think about buying a boat… Never even think about buying a boat here. Every word out of there mouth is a lie. Deceptive pricing followed by incentive's that are never received. They continue to sell your boat while it awaits detailing after you pay for it. They set up another buyer for the boat you paid for and then gouge you at closing with lies amounting to several thousand in losses. They don't blink when you cancel, because that is what they wanted. They sold your boat to someone else for more, then betray you off for pennies. Every word everyone spoke in Hampton, VA -Joe, Jessica (Ally) were blatant manipulations and lies. All of this is orchestrated in tandem with the sales manager and store manager, they are all in on it. They refund you without hesitation for an entire boat you paid for because they can sell it to someone else for more.