Customer satisfaction! We visited Bass Pro Shops in Leeds al in sept 5 for hunting boots for my husband. Meredith helped us and was very friendly and professional. She was very thorough as he tried on several pairs of boots. Meredith deserves some recognition! Thank you Meredith and Bass Pro Shops!!

Deceptive policy: no refund on Paypal purchases Bought a coat for my wife online and need to return it. They don't reimburse if you used PayPal; you can only get store credit/gift card. This is hidden in their return policies but not clarified when you're given the option to use Paypal to pay. This is another example of manipulative corporate policies being used to exploit customers. It is crooked, plain and simple. They have forever lost me as a customer.

The boat department has only on good Salesmen The boat department had only one good sale person he new boats answer my question help me to pick the right boat. The boat manager is a person who know nothing about boats his name is Al Lopez do not deal with him. Ask for Dan Moment he has the experience in boating business. The store is located in Bass Pro in San Antonio Texas, t

Don't place orders that need shipped They are ok unless you place an order that has to be delivered by FedEx. FedEx purposely delays your package and basspro does not care because they already got there money.

Worst customer service I have ever had… Worst customer service I have ever had in gun department. 7 people waiting on two clerks, both having a 20 minute chat, one guy spent that time with a woman who had no DL and wanted to buy a gun, should have been a 3 minute deal, the 2nd guy spent his 20 minutes explaining MOA to two women that barely knew what a scope was. My turn and I was sent to the back of the line cuz I didn’t get a ticket from the que although we made eye contact and he knew I-was next in line, took my $1500.00 and spent it at my local gun store at the same price. Dummy who just doesn’t get customer service.l