Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.

Average I still can’t view the ‘traits’ section of my DNA analysis. An ‘error’ notice appears instead of the traits info. My sister is posted as my ‘brother’. Some (two) fun photos of my grandmother. Average experience.

I was bought the test by someone else… I was bought the test by someone else and it was not possible for me to transfer it to my self without having to phone and be talked through the process. The website was far too confusing. I was very pleased with the detail of the results but once again I found it very difficult to navigate round the e-mail I was sent. You should learn the benefit of clarity in your IT department.

Ancestry and the Pandemic Ancestry was the answer for me during the pandemic. I couldn’t see my friends and family like I wished so that’s when I got to know my ancestors! I am still enjoying and getting better in my research and following the correct lineage. It has been my go to or way to get away from some of the clutter that sometimes surrounds us all!!

It was a very exciting experience It was a very exciting experience. However once clicking on what I thought was my grandmother and realised it was incorrect, I was unable to change it. It was an interesting result and would recommend it.