Ancestry and the Pandemic Ancestry was the answer for me during the pandemic. I couldn’t see my friends and family like I wished so that’s when I got to know my ancestors! I am still enjoying and getting better in my research and following the correct lineage. It has been my go to or way to get away from some of the clutter that sometimes surrounds us all!!

Horrible experience!! Horrible experience!!! I signed up for the free trial and cancelled before the trial was up, but it never got cancelled. When I saw the charge on my credit card, I called to cancel ... they did cancel the one month they charged me...BUT refused to refund the $25 early cancellation fee. Bear in mind, this was 9 hours after the free trial period was up (when I did cancel before the free trial), which apparently never got processed.

The membership -it took so long for… The membership -it took so long for results that over half the membership is over. The membership should not start till the DNA is complete. The military fold is hard to use and did not work for us. I have done a different DNA test and it seem to be quicker and easy to navigate.

It was a very exciting experience It was a very exciting experience. However once clicking on what I thought was my grandmother and realised it was incorrect, I was unable to change it. It was an interesting result and would recommend it.

Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.