AncestryDNA has been great, greater with .csv files AncestryDNA has been great. It would be even greater if they could allow me to get the results in a .csv file or an excel file. I go out to places in the mountains where there is no internet connection searching for graves. It would help greatly if I could take the DNA results files with me out there.

I was bought the test by someone else… I was bought the test by someone else and it was not possible for me to transfer it to my self without having to phone and be talked through the process. The website was far too confusing. I was very pleased with the detail of the results but once again I found it very difficult to navigate round the e-mail I was sent. You should learn the benefit of clarity in your IT department.

Excellent DNA & Family history Excellent DNA & Family history I've used Ancestry before for family history research, but have now uploaded my tree and got my DNA. DNA was super fast, once received, less than a week to process! Am so stoked to have done DNA as it's proving very useful. Also the hints on my tree are excellent, great experience, really happy :)

It was a very exciting experience It was a very exciting experience. However once clicking on what I thought was my grandmother and realised it was incorrect, I was unable to change it. It was an interesting result and would recommend it.

Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.