Ancestry and the Pandemic Ancestry was the answer for me during the pandemic. I couldn’t see my friends and family like I wished so that’s when I got to know my ancestors! I am still enjoying and getting better in my research and following the correct lineage. It has been my go to or way to get away from some of the clutter that sometimes surrounds us all!!

Answering Multiple Needs It all started with a combination of a need to digitize my old family photos, scan birth/marriage/death certificates, and find a way to illustrate the mesh of our family trees. Then came the interest in a DNA test to see what that might confirm. We have births, marriages, divorces, re-marriages, pre-mature and old age deaths, adoptions and guardianships to cover. Ancestry seemed to have it all covered, combined with the Photomyne app to simplify the photo album coverage. The hints are phenominal… just like a treasure hunt. Being able to use it across computer, tablet and phone platforms (Apple in my case) made it very versatile, and provided a great road trip exercise recently. I’m excited to reveal the findings so far to my family, that has now spread its wings across three continents. Thank you for providing an excellent tool.

Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.

I was bought the test by someone else… I was bought the test by someone else and it was not possible for me to transfer it to my self without having to phone and be talked through the process. The website was far too confusing. I was very pleased with the detail of the results but once again I found it very difficult to navigate round the e-mail I was sent. You should learn the benefit of clarity in your IT department.

The membership -it took so long for… The membership -it took so long for results that over half the membership is over. The membership should not start till the DNA is complete. The military fold is hard to use and did not work for us. I have done a different DNA test and it seem to be quicker and easy to navigate.