It was a very exciting experience It was a very exciting experience. However once clicking on what I thought was my grandmother and realised it was incorrect, I was unable to change it. It was an interesting result and would recommend it.

The website is confusing and hard to… The website is confusing and hard to use. It has too many buttons, most of which aren't clear on what they do, even after you click them. The search is very time wasting and badly designed. At first use, it initially searches very effectively to help build a tree, showing suggestions, but then this quickly changes to offering thousands of options. There are few filters and even when you've found a person (so you know the site has a record of them), that person record doesn't show up again in future searches!

Strange things were happening to my… Strange things were happening to my account on ancestry.Someone is sharing multiple copies of the same records to my sources in my trees. I delete them next day there back. They won't stop I report it to Ancesty. I am wasting time deleting these records. Ancestry blames me said it is because I accept a member tree hint. I then shut off member tree hints. Someone shares a 1930 obituary to present to my personal profile source. I delete it. It comes back over and over. I start to think someone might be sending me a threatening message. Ancestry has no explanation. I reported the obituary to ancestry they make a report. I don't need the stress so I decided to delete all my trees and stop my membership. Every time I deleted a tree a message would pop up you can't delete this tree it doesn't belong to you

I recieved my kit promptly with simple… I recieved my kit promptly with simple instructions.I was kept updated every step of the way. The color wheel is very helpful along with the percentage breakdown of my background. I shared it with my family on our family meet day and got lots of support, comments and questions on how we can keep this going to learn more about our family.😁

Constant spam emails were not appropriate The amount of advertising email and spam from ancestry.com was ridiculous. While we were waiting on the results we were bombarded with spam email from ancestry. We have already purchased the service. The constant request for upgraded packages and more money was not appropriate.