Constant spam emails were not appropriate The amount of advertising email and spam from ancestry.com was ridiculous. While we were waiting on the results we were bombarded with spam email from ancestry. We have already purchased the service. The constant request for upgraded packages and more money was not appropriate.

The website is confusing and hard to… The website is confusing and hard to use. It has too many buttons, most of which aren't clear on what they do, even after you click them. The search is very time wasting and badly designed. At first use, it initially searches very effectively to help build a tree, showing suggestions, but then this quickly changes to offering thousands of options. There are few filters and even when you've found a person (so you know the site has a record of them), that person record doesn't show up again in future searches!

Excellent DNA & Family history Excellent DNA & Family history I've used Ancestry before for family history research, but have now uploaded my tree and got my DNA. DNA was super fast, once received, less than a week to process! Am so stoked to have done DNA as it's proving very useful. Also the hints on my tree are excellent, great experience, really happy :)

The membership -it took so long for… The membership -it took so long for results that over half the membership is over. The membership should not start till the DNA is complete. The military fold is hard to use and did not work for us. I have done a different DNA test and it seem to be quicker and easy to navigate.

Ancestry and the Pandemic Ancestry was the answer for me during the pandemic. I couldn’t see my friends and family like I wished so that’s when I got to know my ancestors! I am still enjoying and getting better in my research and following the correct lineage. It has been my go to or way to get away from some of the clutter that sometimes surrounds us all!!