I was bought the test by someone else… I was bought the test by someone else and it was not possible for me to transfer it to my self without having to phone and be talked through the process. The website was far too confusing. I was very pleased with the detail of the results but once again I found it very difficult to navigate round the e-mail I was sent. You should learn the benefit of clarity in your IT department.

Excellent DNA & Family history Excellent DNA & Family history I've used Ancestry before for family history research, but have now uploaded my tree and got my DNA. DNA was super fast, once received, less than a week to process! Am so stoked to have done DNA as it's proving very useful. Also the hints on my tree are excellent, great experience, really happy :)

It was a very exciting experience It was a very exciting experience. However once clicking on what I thought was my grandmother and realised it was incorrect, I was unable to change it. It was an interesting result and would recommend it.

Constant spam emails were not appropriate The amount of advertising email and spam from ancestry.com was ridiculous. While we were waiting on the results we were bombarded with spam email from ancestry. We have already purchased the service. The constant request for upgraded packages and more money was not appropriate.

I recieved my kit promptly with simple… I recieved my kit promptly with simple instructions.I was kept updated every step of the way. The color wheel is very helpful along with the percentage breakdown of my background. I shared it with my family on our family meet day and got lots of support, comments and questions on how we can keep this going to learn more about our family.😁