The membership -it took so long for… The membership -it took so long for results that over half the membership is over. The membership should not start till the DNA is complete. The military fold is hard to use and did not work for us. I have done a different DNA test and it seem to be quicker and easy to navigate.

Strange things were happening to my… Strange things were happening to my account on ancestry.Someone is sharing multiple copies of the same records to my sources in my trees. I delete them next day there back. They won't stop I report it to Ancesty. I am wasting time deleting these records. Ancestry blames me said it is because I accept a member tree hint. I then shut off member tree hints. Someone shares a 1930 obituary to present to my personal profile source. I delete it. It comes back over and over. I start to think someone might be sending me a threatening message. Ancestry has no explanation. I reported the obituary to ancestry they make a report. I don't need the stress so I decided to delete all my trees and stop my membership. Every time I deleted a tree a message would pop up you can't delete this tree it doesn't belong to you

Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.

Constant spam emails were not appropriate The amount of advertising email and spam from ancestry.com was ridiculous. While we were waiting on the results we were bombarded with spam email from ancestry. We have already purchased the service. The constant request for upgraded packages and more money was not appropriate.

Excellent DNA & Family history Excellent DNA & Family history I've used Ancestry before for family history research, but have now uploaded my tree and got my DNA. DNA was super fast, once received, less than a week to process! Am so stoked to have done DNA as it's proving very useful. Also the hints on my tree are excellent, great experience, really happy :)