Horrible experience!! Horrible experience!!! I signed up for the free trial and cancelled before the trial was up, but it never got cancelled. When I saw the charge on my credit card, I called to cancel ... they did cancel the one month they charged me...BUT refused to refund the $25 early cancellation fee. Bear in mind, this was 9 hours after the free trial period was up (when I did cancel before the free trial), which apparently never got processed.

A lot of information but unhappy with… A lot of information but unhappy with the search process. It seems very difficult to narrow things down. Because you cannot narrow the results, you spend hours looking through numerous possibilities.

I recieved my kit promptly with simple… I recieved my kit promptly with simple instructions.I was kept updated every step of the way. The color wheel is very helpful along with the percentage breakdown of my background. I shared it with my family on our family meet day and got lots of support, comments and questions on how we can keep this going to learn more about our family.😁

I was amazed to find my half sister in… I was amazed to find my half sister in the first week. I was very skeptical when I started this. After seeing a picture of her mom, I was astonished how much we look alike. This has been awesome. BTW, am adopted

Confirmed the document evidence My DNA results took much longer to arrive than I expected, so I spent those weeks filling out my family tree. When the results arrived, I felt that they affirmed what I was finding through the document evidence. I was impressed that the system estimates what portions of my background come from my paternal vs. maternal side.