Constant spam emails were not appropriate The amount of advertising email and spam from ancestry.com was ridiculous. While we were waiting on the results we were bombarded with spam email from ancestry. We have already purchased the service. The constant request for upgraded packages and more money was not appropriate.

Answering Multiple Needs It all started with a combination of a need to digitize my old family photos, scan birth/marriage/death certificates, and find a way to illustrate the mesh of our family trees. Then came the interest in a DNA test to see what that might confirm. We have births, marriages, divorces, re-marriages, pre-mature and old age deaths, adoptions and guardianships to cover. Ancestry seemed to have it all covered, combined with the Photomyne app to simplify the photo album coverage. The hints are phenominal… just like a treasure hunt. Being able to use it across computer, tablet and phone platforms (Apple in my case) made it very versatile, and provided a great road trip exercise recently. I’m excited to reveal the findings so far to my family, that has now spread its wings across three continents. Thank you for providing an excellent tool.

Horrible experience!! Horrible experience!!! I signed up for the free trial and cancelled before the trial was up, but it never got cancelled. When I saw the charge on my credit card, I called to cancel ... they did cancel the one month they charged me...BUT refused to refund the $25 early cancellation fee. Bear in mind, this was 9 hours after the free trial period was up (when I did cancel before the free trial), which apparently never got processed.

Excellent DNA & Family history Excellent DNA & Family history I've used Ancestry before for family history research, but have now uploaded my tree and got my DNA. DNA was super fast, once received, less than a week to process! Am so stoked to have done DNA as it's proving very useful. Also the hints on my tree are excellent, great experience, really happy :)

Origins that were never suspected From the time I received the instructions and materials, and then mailed it in, I looked forward to finding out what would be in my DNA. Part of what I found out from my DNA wasn't a surprise. I knew there was Irish from both parents. The surprise was in my mother. Her maiden name is Schiller, which is German. We had always thought there was German in her line. But the DNA found no German at all. Plus, there were many other nationalities that had never been suspected. It was all very exciting and interesting!