I was bought the test by someone else… I was bought the test by someone else and it was not possible for me to transfer it to my self without having to phone and be talked through the process. The website was far too confusing. I was very pleased with the detail of the results but once again I found it very difficult to navigate round the e-mail I was sent. You should learn the benefit of clarity in your IT department.

A lot of information but unhappy with… A lot of information but unhappy with the search process. It seems very difficult to narrow things down. Because you cannot narrow the results, you spend hours looking through numerous possibilities.

The most amazing family, adventure, and journey! The membership packages offered by ancestry.com, are amazing and helpful. They have provided us the opportunity to take a journey back in time and discover Family members we did not know. The website is Very user friendly, creating a family tree is easy And exciting!

Strange things were happening to my… Strange things were happening to my account on ancestry.Someone is sharing multiple copies of the same records to my sources in my trees. I delete them next day there back. They won't stop I report it to Ancesty. I am wasting time deleting these records. Ancestry blames me said it is because I accept a member tree hint. I then shut off member tree hints. Someone shares a 1930 obituary to present to my personal profile source. I delete it. It comes back over and over. I start to think someone might be sending me a threatening message. Ancestry has no explanation. I reported the obituary to ancestry they make a report. I don't need the stress so I decided to delete all my trees and stop my membership. Every time I deleted a tree a message would pop up you can't delete this tree it doesn't belong to you

The website is confusing and hard to… The website is confusing and hard to use. It has too many buttons, most of which aren't clear on what they do, even after you click them. The search is very time wasting and badly designed. At first use, it initially searches very effectively to help build a tree, showing suggestions, but then this quickly changes to offering thousands of options. There are few filters and even when you've found a person (so you know the site has a record of them), that person record doesn't show up again in future searches!