Confirmed the document evidence My DNA results took much longer to arrive than I expected, so I spent those weeks filling out my family tree. When the results arrived, I felt that they affirmed what I was finding through the document evidence. I was impressed that the system estimates what portions of my background come from my paternal vs. maternal side.

Strange things were happening to my… Strange things were happening to my account on ancestry.Someone is sharing multiple copies of the same records to my sources in my trees. I delete them next day there back. They won't stop I report it to Ancesty. I am wasting time deleting these records. Ancestry blames me said it is because I accept a member tree hint. I then shut off member tree hints. Someone shares a 1930 obituary to present to my personal profile source. I delete it. It comes back over and over. I start to think someone might be sending me a threatening message. Ancestry has no explanation. I reported the obituary to ancestry they make a report. I don't need the stress so I decided to delete all my trees and stop my membership. Every time I deleted a tree a message would pop up you can't delete this tree it doesn't belong to you

I recieved my kit promptly with simple… I recieved my kit promptly with simple instructions.I was kept updated every step of the way. The color wheel is very helpful along with the percentage breakdown of my background. I shared it with my family on our family meet day and got lots of support, comments and questions on how we can keep this going to learn more about our family.😁

Horrible experience!! Horrible experience!!! I signed up for the free trial and cancelled before the trial was up, but it never got cancelled. When I saw the charge on my credit card, I called to cancel ... they did cancel the one month they charged me...BUT refused to refund the $25 early cancellation fee. Bear in mind, this was 9 hours after the free trial period was up (when I did cancel before the free trial), which apparently never got processed.

Buyer beware!! Buyer beware!! Poor customer service. Company demonstrates no accountability. While when you activate your test kit, it says results can take six to eight weeks, true, however they send text messages with erroneous information and do not update their dashboard, SO, be prepared to call, multiple times to get any kind of an actual update, other than results are taking longer anticipated. My little girl has been waiting for a while to get these results with zero update to the estimated receipt of your results. Just use another company.