Anonymous
AUYou will get ghosted or scammed Absolutely horrible customer support. I needed to update my shipping address since I moved houses and they ghosted me for weeks. I emailed a second time asking for a refund because I had been ignored constantly and I finally got a reply telling me to be patient. Biggest scam. I'm not even confident I will receive my product or if it even exists in their system anymore. Do NOT buy from this company. You will lose money and get nothing but silence.
Michael Schindhelm
GBI never Received my figurine it hasn't… I never Received my figurine it hasn't even been shipped yet its been a year
Nathan Sarnowski
GBMy First Experience My first experience purchasing from this seller went pretty smoothly and with ease. However, when I received my item (Black Clover Asta Statue), it had multiple issues such as the tail tip was broken and Asta has a crack on his knee. I am not to sure how to fix these issues but overall I really do love the statue. I also had no way of really tracking my item so I didn’t know when it was gonna come in.
Kimmy Parris
GBA very pleasant experience! I was initially very nervous about buying a big expensive statue from a site I'd never heard of before - but all was good! It sadly arrived with the base broken in transit, but the support team were quick to reply to me and sent out a replacement base which arrived really quickly :) Extremely happy and would buy from again!
jelecker
DEaccording to the price If I could, I would probably say 3.5-3.8, but I'll be kind enough to round up. Price-wise, this is probably the cheapest shop. So far, all the figures that were released have arrived (except for one figure that was part of a set, where I was then told that it was no longer in stock, even though I had bought it. So the deposit was gone... (apparently the studio forgot it. I don't know how that can happen. But everyone has to decide for themselves whether they think it's the studio's fault or the shop's). At least I got a small discount code as "compensation"... There are phases when the support responds within one, but there have been times when I had to wait 10 days+ for an answer (maybe they were on vacation). But if you keep at it, sooner or later you always get an answer in my experience (this all applies to WhatsApp). I would like to highlight something positive: when I wanted to buy a figure and it was out of stock, the support managed to ask the studio. This figure then arrived with no problems.