GRUBB NUBS
GBCounterfeit Profiteering Dirtbags Please if you read this avoid buying at all costs. Disgusting product and business. Fake returns address. No social media reviews and deleting negative comments. Sticker like prints and no authorisation to use the brands or images they steal. Purchased 3 products in a “Sale” ( No such thing as the sale is infinite and refreshes automatically to make you feel you’re getting a deal ) 3 weeks later and it’s a product you could get from Aliexpress for a quarter the cost. Clearly the company and anyone involved has no conscience. Please avoid using these profiteering parasite's.
Aathik Ahamed
GBExtremely Dissatisfied with Product Quality and Customer Service I am acutely disappointed to leave this one-star review for Nen Culture, but the experience I've had leaves me no alternative. I purchased a "TANJIRO FOX MASK HOODIE" with high expectations, given the exceptional reputation of the brand and the attractive product images on their website. Unfortunately, the item I received was a far cry from the depicted product. The print on the hoodie was significantly blurred to a point where it was unrecognizable, and the material quality was, to my dismay, very poor. In an effort to resolve the issue, I reached out to the Nen Culture Support team. As a loyal customer, I anticipated a quick response and an effective solution, but I was faced with radio silence. It's been over a month since my initial complaint, but my emails remain unanswered - a disappointing example of negligence and disconcerting lack of regard for customer satisfaction. Not only did the product fail to meet the expected quality standards, but the subsequent lack of customer service has also been equally, if not more, disappointing. Consequently, I am left feeling let down by this once-trusted company, making it difficult for me to recommend their products and services to others. If you value quality and responsive customer service, I would caution you to consider other options before choosing Nen Culture. I, unfortunately, learned this the hard way.
Дмитро
UAHey guys Hey guys! Whoever reading this I hope it would help, i waited for this tshirt with nanami more than a month, ordered it from Ukraine for a gift and the quality ifls awful to say the least. The print is like a solid piece of rubber, the fabric in that place is just unfoldable basically. So yeah, instagram quality looks completely fake, don't buy it
F NenCulture
ROOrdered a hoodie 6 months ago never arrived Ordered a hoodie 6 months ago, never received it. They said they'd give me a refund, then they switched it up saying they'd send another parcel. I refused, demanding my refund and this was their response: Hello there, Thank you for your reply. I'll pass on your request. Thank you for your patience. Kind Regards, Lorena Custom Support Team Nen Culture Terrible support. I wouldn't recommend it. UPDATE: I got my refund, it only took me posting a story about it on my 70K IG account.
Moon
GBSCAM!! SCAM!!! I ordered a t-shirt and hoodie which when arrived looked absolutely awful. The design is looks like it was printed off at 144p and ironed onto the products. I attempted to get a refund and after 50 emails of me double checking I could send it back (costing me a further £20!) For a refund I was told yes. I sent it, I've waited weeks for them to receive it, spoiler they didn't and left it at their local post office... And now they've sent it back to me with no refund for absolutely no reason!! I'm beyond mad, I'm now down more money (totaling around £100). What a joke of a company.