Ordered a hoodie 6 months ago never arrived Ordered a hoodie 6 months ago, never received it. They said they'd give me a refund, then they switched it up saying they'd send another parcel. I refused, demanding my refund and this was their response: Hello there, Thank you for your reply. I'll pass on your request. Thank you for your patience. Kind Regards, Lorena Custom Support Team Nen Culture Terrible support. I wouldn't recommend it. UPDATE: I got my refund, it only took me posting a story about it on my 70K IG account.

5/5, happy with my purchase :) I received some days ago my package, shipping was not even 2 weeks, and all I have to say I am so happy with my order. Quality is so nice and for the price no need more to say. Customer service responded fast my inquires aswell I will be buying here more in the future, so I recommend you guys Nen Culture!

SCAM, NO REFUNDS Ordered a berserk brand of sacrifice shirt, the shirt itself isnt bad, the print of the logo definetely is. It felt kind of "sticky" as if it had just been glued onto the shirt, but even worse it wasn't even aligned properly. I send a message to customer service who only proposed me to return the shirt and order something else, but no refund... While the product I received was far from what I ordered.

The order never arrived with zero help… The order never arrived with zero help from their support team. Sent them 4 emails in the span of 2 weeks, haven't received a single reply. Definitely don't recommend buying from this company. Tracking also displays no information. They use YunExpress and it still says 'Shipping Information Received', last update was nearly a month ago. I also don't know where they get their 1000 positive reviews because I can't find an easy method of leaving a review on their website.

Bad quality The site it's not a scam, I ordered a shirt from Italy and it got delivered pretty fast, but the quality is cheap (and the price is not). I didn't expect it to be perfect but at least the graphic could have been of a good quality, it's really bad and I'm kind embarrassed because it's a gift. I would not suggest to buy from this company unless you have low expectations