Won't send my order Ordered a few different clothes and the quality is poor. The stitching on the shorts has already been torn (bought them for gym) but that's not the worst part. THE CUSTOMER SERVICE IS THE WORST. So I ordered a black version of some shorts and the white version turned up. I emailed them and they were happy to send the black ones free of charge. They sent this confirmation on the 23rd of January. It's nearly been a month now and every time I ask where it is, it's the same response that I will get the shipping information in 24 to 48 hours but it never happens. Very scummy website stay clear of them and try Aniq heard they are better quality and friendlier.

Extremely Dissatisfied with Product Quality and Customer Service I am acutely disappointed to leave this one-star review for Nen Culture, but the experience I've had leaves me no alternative. I purchased a "TANJIRO FOX MASK HOODIE" with high expectations, given the exceptional reputation of the brand and the attractive product images on their website. Unfortunately, the item I received was a far cry from the depicted product. The print on the hoodie was significantly blurred to a point where it was unrecognizable, and the material quality was, to my dismay, very poor. In an effort to resolve the issue, I reached out to the Nen Culture Support team. As a loyal customer, I anticipated a quick response and an effective solution, but I was faced with radio silence. It's been over a month since my initial complaint, but my emails remain unanswered - a disappointing example of negligence and disconcerting lack of regard for customer satisfaction. Not only did the product fail to meet the expected quality standards, but the subsequent lack of customer service has also been equally, if not more, disappointing. Consequently, I am left feeling let down by this once-trusted company, making it difficult for me to recommend their products and services to others. If you value quality and responsive customer service, I would caution you to consider other options before choosing Nen Culture. I, unfortunately, learned this the hard way.

Counterfeit Profiteering Dirtbags Please if you read this avoid buying at all costs. Disgusting product and business. Fake returns address. No social media reviews and deleting negative comments. Sticker like prints and no authorisation to use the brands or images they steal. Purchased 3 products in a “Sale” ( No such thing as the sale is infinite and refreshes automatically to make you feel you’re getting a deal ) 3 weeks later and it’s a product you could get from Aliexpress for a quarter the cost. Clearly the company and anyone involved has no conscience. Please avoid using these profiteering parasite's.

Hey guys Hey guys! Whoever reading this I hope it would help, i waited for this tshirt with nanami more than a month, ordered it from Ukraine for a gift and the quality ifls awful to say the least. The print is like a solid piece of rubber, the fabric in that place is just unfoldable basically. So yeah, instagram quality looks completely fake, don't buy it

5/5, happy with my purchase :) I received some days ago my package, shipping was not even 2 weeks, and all I have to say I am so happy with my order. Quality is so nice and for the price no need more to say. Customer service responded fast my inquires aswell I will be buying here more in the future, so I recommend you guys Nen Culture!