Excellent client service Ordered a T-shirt recently, at first I didn't get a confirmation so I sent them a mail to ask whether something had gone wrong. Got a very friendly response quickly, in which they apologised and confirmed my delivery. My order arrived shortly after and was exactly how i expected it.

Quality Threads, Quick Delivery! Nen Culture is all about quality threads! The anime clothing I received is stylish and well-made. Customer service was responsive, and the delivery was quicker than expected. Can't wait to show off my new anime gear!

I never received my order I never received my order. Whenever I confronted the customer service team, they would just send me the same generic emails. The tracking information only showed 'shipping information received' over a month after my purchase, and they repeatedly claimed it was on its way. The only reason I didn't give this a 1-star rating is because they did eventually refund my money. However, I can't guarantee that this will happen to you, so I strongly advise against buying from them

The order never arrived with zero help… The order never arrived with zero help from their support team. Sent them 4 emails in the span of 2 weeks, haven't received a single reply. Definitely don't recommend buying from this company. Tracking also displays no information. They use YunExpress and it still says 'Shipping Information Received', last update was nearly a month ago. I also don't know where they get their 1000 positive reviews because I can't find an easy method of leaving a review on their website.

Items received good quality Ts Firstly I did receive my items - alot of other reviews which did get me worried. It did take about 15 business days to arrive which their support did say would be the case when I contacted them via email. Tracking was better once the package arrived in the UK. The quality of the t-shirts are very good as is the fit I ordered a large for a more fitted look and an xl for that little bit of room and both fits are very good. Personal preference on the finish though is I am not really a fan of the press on plastic feel print as I prefer a printed design finish however I would order again from here as the Ts themselves are very good quality but just know now to expect a little wait.