Smart Thaw is a well designed product Smart Thaw is a well designed product. Sensing water temp instead of ambient temp saves water (gals of water a day depending on ambient temps- causing unnecessary well/pressure pump cycling) and takes advantage of insulated water lines. No need for electrical heating, running power cords and unnecessary waste of electricity for heating faucets during transitory ambient temps. Cannot speak to its performance at this time nor its life expectancy.

Junk The temperature sensor wouldn't fit in the box with the extension cord plugs attached. When pulling the extension cord plugs out of the temperature sensor the whole sensor fell apart. Threw the box and the sensor away, not worth the effort to return. Just hope the heated hose isn’t junk as well but won’t know until freezing temperature.

Faulty heated hose and thermostat… Faulty heated hose and thermostat promptly replaced , ordered 2nd hose as a backup . Delivered as promised. Will try product later this year when temps are below freezing . Last years hose worked well until late spring when it stopped functioning .

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

A five stars... a great company... great products... great prices!! I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great. This is a great company!