Finally received my hose! Finally received my hose after waiting, for what seemed forever, for them to get back into production after their mishap. Am currently trying it out in 30 degree weather and so far seems to work as advertised. Looks to be of high quality and made in the USA!

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

Exceptional customer service This is the second time I've ordered from this company and was again met with exceptional customer service. They really went above and beyond to accommodate my needs on a freeze-free hose. I highly recommend them. That sort of customer service is a rare treat.

Faulty heated hose and thermostat… Faulty heated hose and thermostat promptly replaced , ordered 2nd hose as a backup . Delivered as promised. Will try product later this year when temps are below freezing . Last years hose worked well until late spring when it stopped functioning .

I ordered a single heat trace cable to… I ordered a single heat trace cable to test the product and service from Smart Tech. I was extremely pleased with both and placed a larger order a week later. Very pleased!