A five stars... a great company... great products... great prices!! I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great. This is a great company!

Frost free rv hose Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !

Great experience and products! Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

Exceptional customer service This is the second time I've ordered from this company and was again met with exceptional customer service. They really went above and beyond to accommodate my needs on a freeze-free hose. I highly recommend them. That sort of customer service is a rare treat.