Frost free rv hose Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

Extremely Pleased With New Ownership Don VonderBurg and the new team at SmartTechProducts have been the best thing to happen to this decoy company in a long time . I’ve received incredible customer service from this new team in regarding my PlastiDuk decoy purchase . They went above and beyond for me . I am a customer for life and will be buying dozens more decoys this summer to add to my spread . Thanks again . -Gary

Exceptional customer service Ordered the heated water hose back in December for my RV and used it without fail until two weekends ago. Dropped the hose will putting it back in the RV and literally broke the fitting off the hose. Emailed customer service describing the situation, along with a photo of the broken hose and SmartTech had a replacement hose in route to me before I even got the damaged one returned. Really appreciate the great customer service and standing behind their product. Highly recommend.

Junk The temperature sensor wouldn't fit in the box with the extension cord plugs attached. When pulling the extension cord plugs out of the temperature sensor the whole sensor fell apart. Threw the box and the sensor away, not worth the effort to return. Just hope the heated hose isn’t junk as well but won’t know until freezing temperature.