Junk The temperature sensor wouldn't fit in the box with the extension cord plugs attached. When pulling the extension cord plugs out of the temperature sensor the whole sensor fell apart. Threw the box and the sensor away, not worth the effort to return. Just hope the heated hose isn’t junk as well but won’t know until freezing temperature.

Looking for a product to meet my needs saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with a very knowledgeable person. By this time I knew if the price point was near my budget i would buy. I own 3 units very promptly delivered and preparing to buy more. The product also exceeded my expections...

I ordered a single heat trace cable to… I ordered a single heat trace cable to test the product and service from Smart Tech. I was extremely pleased with both and placed a larger order a week later. Very pleased!

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

Frost free rv hose Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !