Above and beyond my expectations My first order didn't go through but I thought it had. Cary did all he could to find that nonexistent order. And when I placed the order for good, he offered to deliver my package sooner than the scheduled pickup. He even called to remind me instead of waiting to hear from me. :) Thank you Cary! Aside from excellent service, we got great prices from the website. My second order went without a hitch and the carboy I got was a higher quality than I expected. If there's an item I need for homebrewing, I'll check brewps first every time. <3

Great Prices, good customer service...not much to complain about. Good experiance using Brew PS. They have a decent selection and prices are solid. Order promptly recieved. My recommendation would be to expand the variety of brew ingredients and include AA% on current hops provided etc. Response time to emails has at times been slow. Also certain equipment items arent always on hand / in stock and have to be special ordered by BrewPS. Despite wanting to support the local business, if it has to be special ordered with a 1-2 week turnaround time, the customer will order it somewhere else to receive it in the same time if not sooner.

Excellent Product Choice and Service Brew PS had the exact flip-top bottles I was looking for in a selection of sizes at reasonable prices. At checkout, I mentioned that it was a gift and asked if they might not put the price in the packaging as I was shipping it directly to its recipient. Not more than a minute after I received my automated order confirmation, Brendan followed up with me and did one better, offering to include a personal note in the box! Within half an hour, I had confirmation of receiving my message, same-day shipment, and the UPS tracking number. The product hasn't been delivered yet, but I have high confidence in them already -- I couldn't have asked for a better shopping experience.

Brew PS DROPS THE BALL! I ordered a book on the 4th of the month and never received it. E-mailed on the 15th to see what the hold up was and on the 16th I received notice they were not going to fill my order due to lack of knowledge of their warehouse having the book in stock. They said they did not know this until I requested they look into the matter. Glad I did not wait two more weeks to find out what the hold up was! I would not recommend this company due to lack of concern for their customers!

Fast shipping, Great service, Low Prices We ordered from a list that our nephew sent us from his Christmas Wish List and we found everything here on the website in one place. We ordered everything on his list since he is in college and has very little money. We received his thank you card today and he felt bad that we spent $500 and bought everything he wanted. We spent only $300 including shipping. (Do not tell him.) Great website for home brewing beer supplies!!