Christopher Pugh
ITIncredible Service I ordered the PACMAN yeast from Brew PS and this is a yeast that has to stay refrigerated. I'm military living overseas so when I asked Cary if he could get me this product without it going bad, he jumped all over it. He went above and beyond customer service. These guys took 2 icepacs 10 yards of paper and bubblewraped this thing. Not only that, they threw in some dry yeast on the house, just in case the pacman didn't make it. 5 days later and all the way in Italy, my package arrived...still cold. Great service..great price. These brothers got it right. Loyal customer from now on!
ThrashN
USAbove and beyond my expectations My first order didn't go through but I thought it had. Cary did all he could to find that nonexistent order. And when I placed the order for good, he offered to deliver my package sooner than the scheduled pickup. He even called to remind me instead of waiting to hear from me. :) Thank you Cary! Aside from excellent service, we got great prices from the website. My second order went without a hitch and the carboy I got was a higher quality than I expected. If there's an item I need for homebrewing, I'll check brewps first every time. <3
Customer
USGreat Prices, good customer service...not much to complain about. Good experiance using Brew PS. They have a decent selection and prices are solid. Order promptly recieved. My recommendation would be to expand the variety of brew ingredients and include AA% on current hops provided etc. Response time to emails has at times been slow. Also certain equipment items arent always on hand / in stock and have to be special ordered by BrewPS. Despite wanting to support the local business, if it has to be special ordered with a 1-2 week turnaround time, the customer will order it somewhere else to receive it in the same time if not sooner.
Rick
USOrdered my first brewkit!!! This site is awsome! I got my first brew kit and buy all my homebrewing equipment and ingrediants from here and will not go anywhere else. It arrived on time and had everything I needed for my first brewing session. I did some price checking and they have the lowest prices anywhere. The owner returned my email immediately because I had a question about dry hopping. Thats customer service!!! The best part about it is now I can get 50 beers for half the price, and anytime I have a question they always resond quickly.
Clodus
USGreat Service, Better Beer!!! As a big fan of the home brew, I decided to use Brew PS to obtain some supplies. I was quite pleased to see that my bill was lower than usual, excited to obtain my order right on time, and amazed with my first batch!