Rick
GBOrdered my first brewkit!!! This site is awsome! I got my first brew kit and buy all my homebrewing equipment and ingrediants from here and will not go anywhere else. It arrived on time and had everything I needed for my first brewing session. I did some price checking and they have the lowest prices anywhere. The owner returned my email immediately because I had a question about dry hopping. Thats customer service!!! The best part about it is now I can get 50 beers for half the price, and anytime I have a question they always resond quickly.
M. Wilson
GBThese Guys Rock I've placed several orders with BrewPS, and each time it has been a real pleasure doing business with them. The first time, they called me to see if I needed the order immediately! They have great pricing, local delivery at a very low price, and a great selection that always seems to be expanding. Service is ALWAYS very personal, and they have answered numerous questions without hesitation. This is how a business should be run. Order with confidence, you WILL be taken care of quickly and fairly.
Customer
GBGreat Prices, good customer service...not much to complain about. Good experiance using Brew PS. They have a decent selection and prices are solid. Order promptly recieved. My recommendation would be to expand the variety of brew ingredients and include AA% on current hops provided etc. Response time to emails has at times been slow. Also certain equipment items arent always on hand / in stock and have to be special ordered by BrewPS. Despite wanting to support the local business, if it has to be special ordered with a 1-2 week turnaround time, the customer will order it somewhere else to receive it in the same time if not sooner.
Christopher Pugh
ITIncredible Service I ordered the PACMAN yeast from Brew PS and this is a yeast that has to stay refrigerated. I'm military living overseas so when I asked Cary if he could get me this product without it going bad, he jumped all over it. He went above and beyond customer service. These guys took 2 icepacs 10 yards of paper and bubblewraped this thing. Not only that, they threw in some dry yeast on the house, just in case the pacman didn't make it. 5 days later and all the way in Italy, my package arrived...still cold. Great service..great price. These brothers got it right. Loyal customer from now on!
Adam Boltz
GBExcellent Product Choice and Service Brew PS had the exact flip-top bottles I was looking for in a selection of sizes at reasonable prices. At checkout, I mentioned that it was a gift and asked if they might not put the price in the packaging as I was shipping it directly to its recipient. Not more than a minute after I received my automated order confirmation, Brendan followed up with me and did one better, offering to include a personal note in the box! Within half an hour, I had confirmation of receiving my message, same-day shipment, and the UPS tracking number. The product hasn't been delivered yet, but I have high confidence in them already -- I couldn't have asked for a better shopping experience.