Excellent help getting part for 1979 Kenmore. I have a 1979 Kenmore sewing machine that has been a wonderful machine all these years. I needed to find a new foot pedal. Sewpartsonline.com was so helpful. The lovely person I talked with found what I needed and the product was delivered within the timeframe I was told. Be sure to go here first when needing sewing machine items and parts.

Harriet sewing desk is a winner I ordered the Harriet sewing desk. The shipment arrived quickly. The piece is of good quality, attractive and well-designed, and was actually fun to put together. The instructions are very clear and carefully drawn. It took several hours, with the help of another person for part of the time. The trickiest part was installing the hydraulic lift arm, but I did that on my own and it is working well. The drawer handles and other hardware on the cabinet are quite attractive, and the caster wheels work well. There was a tiny crack on one drawer back piece, and even though it didn't show and was probably insignificant to the strength of the drawer, the company replaced it immediately at no cost to me. I received the replacement part in 2 days. Be aware that the quilting extender that goes to the back of the desk is not included. It costs extra, and at this point only comes in the wood color, not the white.

Great Experience I received a phone call to verify my order and my identity due to my order being a high dollar amount. I appreciated that. The person on the other end of the phone was friendly and helpful. My order arrived even sooner than I expected.

This company goes the extra mile in… This company goes the extra mile in customer service! I am making a king quilt for my sister's birthday and 50th wedding anniversary. I ordered my thread to quilt and it seemed longer than ever to receive. I wrote to ask when it might be sent and customer service immediately responded, explaining the delay and when it was expected. Imagine my delight when all the thread came on Thursday when the shipping company predicted a Monday delivery! Now the only delay is me :). I am a loyal fan of Sewing Parts Online for all my quilting and sewing needs.

Great company Great company! Received the Baby Lock Victory in record time and it works perfectly! Our local dealer could not match price. Things being what they are with economy and me being retired I had to go with best model for my budget. I was impressed they confirmed my order and verified charge. Thanks so much!