Alibris and their sellers make it right. Out of perhaps 200 transactions through Alibris I have only experienced 3 problems. Each time I contacted Alibris and then the seller involved, the seller then provided a satisfactory solution, for me, for the problem.

Paid for a dirty book with folded edges… Paid for a dirty book with folded edges and a nearly broken spine. This is the last time I’ll be using this service. I don’t understand why a company would label a used book in good condition as this but I guess this is a book in “good condition”. Another thing, I paid for quicker shipping, and it came nearly a week late so don’t bother paying for extra shipping and just get normal shipping.

Love finding exactly the books I'm… Love finding exactly the books I'm looking for at a great price and having them delivered (even to Alaska) in timely manner!

I have been buying books from Albris… I have been buying books from Albris for over twenty years. I live in Asia, where it is hard to find reasonably priced books in English. So Albris has been a life-line for purchase that I consider to be very important to my professional and personal interests. My only regret is that shipping fees have increased with a depressing remorselessness over the years. I understand the reasons for this, but it just worries me that it will impact the ability of Alibris to look after far flung buyers like me. Anyway, keep up the great wor,k

Everything went perfectly The books that I wanted were there, at good prices, along with a few that I hadn't known about. Communication was excellent, and the books were all as advertised.