Paid for a dirty book with folded edges… Paid for a dirty book with folded edges and a nearly broken spine. This is the last time I’ll be using this service. I don’t understand why a company would label a used book in good condition as this but I guess this is a book in “good condition”. Another thing, I paid for quicker shipping, and it came nearly a week late so don’t bother paying for extra shipping and just get normal shipping.

My order went smoothly My order went smoothly. And arrived in a timely matter. everything it was in the condition that it was advertised to be in

Wish their shipping department was better trained I was so disappointed and saddened to receive the three books I ordered, and the two hardcovers (which were gifts) were damaged so much that I had to return them. They were packaged in a box with barely any padding--just a strip of sealed air pouches on top--so the books slid around and the corners of the box got crushed, crushing the books at the same time. It is such a waste of new books and resources. I hope that Alibris trains their team better so that this doesn't happen again. I ended up buying from a local bookstore to make sure I could get the books in good condition.

You better follow up! Alibris is fine for finding books, and the sales process is easy and they take your money. HOWEVER be aware that some sellers like "Hippobooks" will take your money and never ship your book. If you don't check up quickly, they will say it's past the deadline and stonewall you. Alibris DOES NOT support the customer in these cases.

Good options and fast shipping This book (The War in Bosnia-Herzegovina) came recommended as a good book to learn about the conflict but appears to be out of print and is quite expensive elsewhere. We were able to find a good quality used copy for very cheap from Alibris, and from a seller that uses their funds to promote literacy in local children. The book shipped very quickly as well. It was all around a very good experience!