Wish their shipping department was better trained I was so disappointed and saddened to receive the three books I ordered, and the two hardcovers (which were gifts) were damaged so much that I had to return them. They were packaged in a box with barely any padding--just a strip of sealed air pouches on top--so the books slid around and the corners of the box got crushed, crushing the books at the same time. It is such a waste of new books and resources. I hope that Alibris trains their team better so that this doesn't happen again. I ended up buying from a local bookstore to make sure I could get the books in good condition.

Book is perfect, Seller excellent Book is perfect. Packaging excellent from a company that understands the reader! I'm extremely pleased with this seller. Thank you!

Book was as described Book was as described. Fast shipping. Smooth transaction.

Good options and fast shipping This book (The War in Bosnia-Herzegovina) came recommended as a good book to learn about the conflict but appears to be out of print and is quite expensive elsewhere. We were able to find a good quality used copy for very cheap from Alibris, and from a seller that uses their funds to promote literacy in local children. The book shipped very quickly as well. It was all around a very good experience!

I paid for new books from them I paid for new books from them. According to the tracking info from the shipping company, the label was created, but the package was never received by the shipping company. I never received the items I ordered, and Alibris stated that, "They must have been lost in the mail." They have refused to issue a refund or ship the items I ordered. I now have to get legal involved just to get a refund.