Jonathan Del Valle
USLack of communication I recently submitted an order through AMS that I ended up canceling. I ordered a mixer through them and I noticed that they were taking a while to process it. I originally called to speak about the issue to which they said the order was still processing and I would get an email when it shipped. No other information was shared with me other than that. The following day I emailed them again asking when the product would ship, it was then that they said they had an issue with getting the authorization from my bank after already charging me. It was then that I decided to cancel my order as they had no problem taking a charge for $1200, but at no point was I contacted about any issues. If I hadn't reached out myself, they would have sat with my money and my purchase.
Jeff
USGreat gear at great prices!! I bought an Apogee Duet 3 w/dock and Morley Hum Exterminator. I use them with a pair of Adam Audio A7V and SVS SB-3000 for my computer audio setup. Everything sounds great for gaming and my daily Nine Inch Nails jam sessions. My neighbors might not like it very much, but I don't care!! LOL!
Marcus Bryant
USAlways on point Always on point, always meets my tour and recording needs... Thanks
Don
USExcellent, excellent, excellent!!!! I ordered a bass, amp, case etc from AMS. They have an excellent payment plan with no credit check. A huge selection and decent prices. The items were shipped quicly and I received them in good order. I was missing a couple items. I called and the nice lady (cant remember her name unfortunately) was polite and helpful and had replacements sent out within hours with no hassles. If you have an issue with this company, its your own fault. Buy with confidence!
Kurt Stengel
USI've purchased about $2500 in gear over… I've purchased about $2500 in gear over the last year or so on AMS's internal payment plan when no one else would lend me a dime towards music equipment. I have nothing but good things to say about their customer service and gear choices always in stock. Appreciate the trust they have showed an appreciative customer. When they say no credit check they mean it. Unlike other competitors like ZZ..... that came up with every excuse in the book to not sell me gear on their "no credit check" plan. Thanks, AMS for getting me back on track to making music after I was robbed 15 years ago of all that I had in my studio.....about $60K worth. I would and have referred my friends still creating music to AMS, but they already knew about them and have done good biz with AMS already. Their website is easy to navigate and to keep track of all my open accounts with them. Hope to continue to work with them!