Great option for your Guitar and Accessory needs! I frequently have good experiences dealing with AMS. Bought several guitars and accessories from them last year and I'm sure that will be the case this year. The feature of making payments on shorter terms without using credit cards is appealing and useful to me.

No attempt to fix my issue My package was delivered while I was on vacation. When I returned I searched for my packages everywhere leasing office & neighbors, with no success. I called AMS to let them know that I had not received my package and was essentially told that it was delivered to the right address and there was nothing that could be done and I am still responsible for paying the equipment I never got. I will NEVER order from them again!

American Musical = Great Satisfaction I’ve been ordering musical gear from American Musical online at AMS.com for about 6 yrs now. They are always very expedient with delivering my orders. I haven’t had many returns, yet when I did need to return something they were very helpful and there were never any issues. Only once in this time frame have I received an item with a problem. I contacted AMS support staff and a replacement was immediately sent out, even prior to my returning the defective unit which AMS paid for also. AMS has great prices and many financing options for the working musician, the hobbyists and bedroom players as well. You'll love American Musical…I know I do! They are my GO-TO online musical gear provider…!

I’ve been using American Musical for… I’ve been using American Musical for the past 8 years and they have never disappointed me. Great communication, wide selection of products and shipping is always on time. I will continue to use them for all my DJ needs.

Never ordering from them again I have spent thousands of dollars with American Musical but will never spend another dollar. I returned two products weeks after my purchase but still within the 45 day return policy so I no longer had the original boxes. Called to set up a return with customer service. There was never a mention that the original boxes were needed to avoid a $25 fee for each item. Talked who a supervisor Zach who went back and listened to the call and said that's correct the rep never mentioned they needed to be in the original boxes. Then said the $50 charge was still going to stand. Well you lost a customer.