Excellent, excellent, excellent!!!! I ordered a bass, amp, case etc from AMS. They have an excellent payment plan with no credit check. A huge selection and decent prices. The items were shipped quicly and I received them in good order. I was missing a couple items. I called and the nice lady (cant remember her name unfortunately) was polite and helpful and had replacements sent out within hours with no hassles. If you have an issue with this company, its your own fault. Buy with confidence!

I've purchased about $2500 in gear over… I've purchased about $2500 in gear over the last year or so on AMS's internal payment plan when no one else would lend me a dime towards music equipment. I have nothing but good things to say about their customer service and gear choices always in stock. Appreciate the trust they have showed an appreciative customer. When they say no credit check they mean it. Unlike other competitors like ZZ..... that came up with every excuse in the book to not sell me gear on their "no credit check" plan. Thanks, AMS for getting me back on track to making music after I was robbed 15 years ago of all that I had in my studio.....about $60K worth. I would and have referred my friends still creating music to AMS, but they already knew about them and have done good biz with AMS already. Their website is easy to navigate and to keep track of all my open accounts with them. Hope to continue to work with them!

American Musical = Great Satisfaction I’ve been ordering musical gear from American Musical online at AMS.com for about 6 yrs now. They are always very expedient with delivering my orders. I haven’t had many returns, yet when I did need to return something they were very helpful and there were never any issues. Only once in this time frame have I received an item with a problem. I contacted AMS support staff and a replacement was immediately sent out, even prior to my returning the defective unit which AMS paid for also. AMS has great prices and many financing options for the working musician, the hobbyists and bedroom players as well. You'll love American Musical…I know I do! They are my GO-TO online musical gear provider…!

Never ordering from them again I have spent thousands of dollars with American Musical but will never spend another dollar. I returned two products weeks after my purchase but still within the 45 day return policy so I no longer had the original boxes. Called to set up a return with customer service. There was never a mention that the original boxes were needed to avoid a $25 fee for each item. Talked who a supervisor Zach who went back and listened to the call and said that's correct the rep never mentioned they needed to be in the original boxes. Then said the $50 charge was still going to stand. Well you lost a customer.

Had what others did not Looked everywhere for two Bose F1 Model 812 carry bags, but even Bose didn’t have any in stock. Called AMS to verify they not only sold the bags but actually had them in stock. The sales staff assured me they did and the bags were shipped to us in FL that day. They arrived quickly so we had them to protect our investment before our first concert. Excellent experience. Will definitely use AMS again.