Never ordering from them again I have spent thousands of dollars with American Musical but will never spend another dollar. I returned two products weeks after my purchase but still within the 45 day return policy so I no longer had the original boxes. Called to set up a return with customer service. There was never a mention that the original boxes were needed to avoid a $25 fee for each item. Talked who a supervisor Zach who went back and listened to the call and said that's correct the rep never mentioned they needed to be in the original boxes. Then said the $50 charge was still going to stand. Well you lost a customer.

Great Service From AMS Recently made a purchase of a new guitar through AMS, and I can say their service is great. Initially I ordered a “minor blemish” product, and when it came in I just wasn’t happy with the product. I messaged AMS, and within 2 weeks I had a replacement. On top of that they have some of the most flexible financing out there. Will definitely be shopping with them again.

I did the payment plan with my credit… I did the payment plan with my credit card and It was handles very professionally. American Musical Supply did exactly as promised and kept in contact. Reminded me of an up coming payment. Also let me know when it was completed as sometimes you get used to the monthly payment and really don't keep tabs on what payment it is. I do appreciate that. 5 stars all the way round.

Glen and all the associates I have… Glen and all the associates I have worked with before are very helpful and knowledgeable about the products I choose. I enjoy working on a payment plan it’s very helpful and beneficial. I am so glad I heard about your company. I will be a lifetime member. Also could you provide more Bose EarBuds again? Thanks 😊

These guys are fantastic These guys are fantastic. I have been Djing for over 3 decades and I take pride in having the best equipment on the market. Thanks to the “no interest” financing I can achieve keeping up with the technology and innovative gear that I need to make my events the best. Thank you. Dj T-Nice