Great customer service I ordered a avy beacon through OMC for an upcoming trip and they had the foresight to call after the order and walk me through the shipping options on a Sunday to make sure I didn't miss my critical date. Super friendly, great price, helpful customer service. Would definitely shop here again.

Fast, Fair, Fabulous Finding OMCGear has been the saving factor for winter gear needed on our move from Calif to Colorado. Prices are more than fair. Service if Fast. The merchandise is Fabulous. Have recommended to many others !!!

"I.T. was unaware" "I.T. was unaware." OMC advertised a pop-up 20% off coupon a few seconds after I went to the item's page. Coupon in cart said "invalid." I called. Creep said "I.T. dept was unaware it was already on sale." I said it's the law to honor the advertisement. He said "We are not under any obligation" and hung up. ILLEGAL COMPANY pretends they are outside the law. GO ELSEWHERE. ARROGANT AND CONTEMPTUOUS.

Dishonest Review Process I purchased a pair of Salewa Gore-Tex waterproof hiking boots one year ago. After the first long hike, both boots developed major leaks. I tried to review these boots so as to warn others but the review could not be accepted because I did not recommend the product. The review form asked me to prove I was not a robot. I did. The form acknowledged that I was not a robot. But when I submitted the review with one star and a negative recommendation, I became a robot and the review was rejected. Stay away from this company.

Excellent customer service. I purchased a dromedary bag from OMC gear recently, there was a minor issue with another item out of stock that they informed me of quickly and clearly. The options offered with regard to the out of stock item were meaningful and broad. They responded promptly to my questions with direct and clear answers. The items delivered were in outstanding condition, were well packed and arrived promptly. A first class establishment. Highly recommended.