NO FREE RETURNS =STAY AWAY i ordered product for first time from this site. the online pic was significantly different from the actual product. I didn't even take it out of the plastic bag and sent it back--at a cost of $9.00, which OMC doesn't cover. In my opinion, any online company that doesn't cover returns just doesn't warrant any loyalty.

Great first purchase I was looking for some warm down jackets for my fiance and I and really wanted to get two Patagonia jackets that we did some research on. We found them both on OMCgear for amazing prices. We accidentally ordered them separately, and emailed customer service to combine the shipping. They were prompt with their response and delivered both with no issues. They quickly refunded my fiance for her shipping charge. Great customer service, great price.

Quick service, Great product I ordered a pair of bc xc skis for a christmas present. OMCGear had exactly what I was looking for, brand new, for cheaper than anywhere else I could find. On top of that, they shipped to Alaska quicker than most orders I've experienced from "the lower 48" and didn't even charge as an oversize product! Great experience, quick service, would definitely recommend them.

OMC Gear Customer Service is outstanding. I ordered Asolo TPS 535 V Hiking Boot - Men's. I inquired about returns and proper sizing. Jack and Chris from Customer service were exceptionally responsive and helpful. My order was delivered on time and I am very pleased with the purchase. Will definitely order again from OMCGear. Very confident in their sales and support. Thanks.

LOVE LOVE LOVE my new jacket ! Just purchased a NorthFace Themoball Hoodiejacket. After looking on numerous websites, Omcgear had it advertised for $161. It's $229 on the NF website. I am totally happy with this product because it is the REAL thing. And saving $60 (to put in the gas tank) was the greatest satisfaction of all. it arrived as promised, and I'm already wearing it! Thanks Omcgear, I'm sure to be a future customer.