I have an order from 1 yr and half and… I have an order from 1 yr and half and I still haven't got my order and they been ignoring. The company takes your money and don't full fill your order or doesn't even refund you back. I wish i can give 1/4 star

Awesome job I've ordered a few book from your site and have always gotten them in a timely manner. They have all been well packaged and protected from being damaged during transit in the mail.

Worst online comic shop, learn to ship faster Worst online comic shop. Why have a exclusive for presale and state on the website it will ship in a certain month, went you don’t ship the books till months later. False advertisement is what’s it’s called. But yet I can buy through their whatnot and they speed up the shipping. Why not take care of your website customers first than put us on the back burner. Having the same email response is lame stating you are understaff and etc. it’s not that hard to package books in a timely manner. So many of the others shops do. Say off whatnot and finish your shipping instead focusing on that . Common sense.

Never Shipped Orders, Poor Communication I pre-ordered two comics from Frankie's in August 2022. Both were published in mid-to-late November 2022. I tried reaching out in December when I hadn't heard anything about shipping and only received a general response that they were still waiting on the comics from Penguin Books (they were individual issues from Marvel & DC, not trade paperbacks) and would follow up in a few days. I tried reaching out again a few weeks later when they hadn't gotten back to me like they said they would. They responded a couple weeks later without any details again saying they'd follow up in a few days, but never did. I had to file claims through PayPal to get my money back because they never shipped my orders.

Ordered books back in April that… Ordered books back in April that released in May. I inquired and was told they were waiting to ship together with another order. Inquired over a month later when all books were available, did not receive a response. Requested cancellation over a week ago on all orders, still no cancellation. Frankie’s has gone downhill since joining Whatnot. They ship Whatnot orders as a priority, while website sales are often shipped months after release. It’s a shame, they used to be a great shop.