Sinead
AUorder cancelled within minutes… I had my order cancelled within minutes of placing claiming my payment through my verified paypal was fraudulent/suspicious. I then messaged them asking why they had cancelled my order & told that it was fraud, only with their response being they could not send it because they had no seller protection....THROUGH PAYPAL?! I'm now also out of pocket $15 because currency exchange rates. I lost money by placing an order that I never got(might as well throw cash out the car window on a freeway), I paid $15 for the huge inconvenience, the creative bs lies and got to waste my time emailing the goofys. Don't bother buying from hidden cult, you'll only receive unprofessional insinuations, responses and a less than full refund for their stuff up with no apology.
kajsaekeback
SEthe best company i ever haved buyed from är sa ledsen att de ej skickar till sverige langre, kan ni inte det igen? ps. arrived in 1 day, shipping is super fast! and the quality is the best ever I haved my pieces in 2 years and the quality is still like new. love you!!
Lotte
BENo client service, bad quality, high prices Bought clothes from HC since 2020, was always very pleased with their quality. However, I noticed this year (2023-2024) their quality got sooo bad. Bought a matching set (for €230) and noticed the fabric is waayyyy thinner than usual. I emailed them this and that I’m not pleased and wanted to return (never wore it), they never answered. However they did answer other emails from other people, even after I mailed them multiple times? Not buying from here again. It’s so typical for small businesses to start good but end up ripping you off and lowering the quality.
lil p
GBLoved the clothes Loved the clothes. The sizing is perfect too for xxs, the customer service was really responsive to my emails and helped me out a lot. I was worried I wouldn’t get the parcel but got sorted out. And I received it so quickly too. I wish the postage cost was slightly cheaper but still great service . The packaging is nice and hope you release similar terry sets soon.
Anela Angel
SEFast response from customer service I never leave reviews but I just have to as I am so happy with their customer service. I accidentially ordered the wrong sizes so I emailed them and they responded immediately and swapped the sizes for me. They also shipped the order the same day, I couldn’t be more happy with my purchase ^_^