Sinead
AUorder cancelled within minutes… I had my order cancelled within minutes of placing claiming my payment through my verified paypal was fraudulent/suspicious. I then messaged them asking why they had cancelled my order & told that it was fraud, only with their response being they could not send it because they had no seller protection....THROUGH PAYPAL?! I'm now also out of pocket $15 because currency exchange rates. I lost money by placing an order that I never got(might as well throw cash out the car window on a freeway), I paid $15 for the huge inconvenience, the creative bs lies and got to waste my time emailing the goofys. Don't bother buying from hidden cult, you'll only receive unprofessional insinuations, responses and a less than full refund for their stuff up with no apology.
kajsaekeback
SEthe best company i ever haved buyed from är sa ledsen att de ej skickar till sverige langre, kan ni inte det igen? ps. arrived in 1 day, shipping is super fast! and the quality is the best ever I haved my pieces in 2 years and the quality is still like new. love you!!
Jerrika Smith
GBmy new favourite brand Found this brand on tiktok and I'm so glad I did. they are my new favourite brand, super helpful customer service which helped me pick my size and the garments did fit absolutely stunning!! never have I received items of this calibre, thank you hidden cult!
Linda Mai
GBTHE WORST It has been 2 weeks since I emailed about my order that didn’t even arrive and no responde since! I have been patienly waiting for someone to response but seems like the customer service doesn’t even care. I also contacted FedEx and was advised to contact the seller. No one got back to me till this day and I spent over £200 on this order. I ordered once and definitely not going to order again. Horrible customer service think twice before you buy something. Order number: #35926
Bianca G
GBcouldn’t be happier I just got my order and I’m so happy. The quality is amazing!! Customer service is great and super helpful, they helped me pick my size in the Terra set and it fits absolutely perfect and my order came in 2 days. I got a free pair or lashes in my order and the packaging is so cute! I know these pieces will last me forever because the quality is A1. Hesitated to order first due to the reviews on here but I decided to give it a try because I’ve seen all tagged customers on instagram. I had no troubles what so ever, this is honestly the first time I’ve been 100% satisfied with a brand and I shop a lot from ”instagram stores”. The bad reviews are very unfair so I had to leave mine on here. I couldn’t be happier, you definitely gained a returning customer here!