Lotte
BENo client service, bad quality, high prices Bought clothes from HC since 2020, was always very pleased with their quality. However, I noticed this year (2023-2024) their quality got sooo bad. Bought a matching set (for €230) and noticed the fabric is waayyyy thinner than usual. I emailed them this and that I’m not pleased and wanted to return (never wore it), they never answered. However they did answer other emails from other people, even after I mailed them multiple times? Not buying from here again. It’s so typical for small businesses to start good but end up ripping you off and lowering the quality.
Sam
DEScammer, Ignorer, Baddest support ever. I received 3 out of 7 I am getting ignored. I am trying to solve this Problem over 2 weeks. Contacted paypal now. scammer, unfriendly, unprofessional, cringe edit: after 4-5 months i got my money back from PAYPAL not from them. I had to make a report at the police station... They even wont return my 16,49€ for shipping, i had to send the items back, which was their fault. BE AWARE. still getting ignored to your response. SHOW THE PICTURES I POSTED. show us all the evidence. I don’t even post anything on social media. Scammers. Stop ignoring on email. you can ignore me on email but answer me here…
Elina
FIVery fast shipping and high quality Very fast shipping and the garment is perfect 🫶🏻 Size chart was helpful so I found the right size easily and it fits like a glove! Also got a lil gift! Very pleased and will be ordering more. Highly recommed this brand. :)
Nynke
NLThey don’t do returns They don’t do returns! But they are obliged under European laws to return clothing. It’s not a personalised or specifically tailored piece of clothing and it it’s not a hygiene product. Don’t order here. I don’t know any company that does not accept returns, really bad…
lil p
GBLoved the clothes Loved the clothes. The sizing is perfect too for xxs, the customer service was really responsive to my emails and helped me out a lot. I was worried I wouldn’t get the parcel but got sorted out. And I received it so quickly too. I wish the postage cost was slightly cheaper but still great service . The packaging is nice and hope you release similar terry sets soon.