My purchase came delivered damaged My purchase came delivered damaged. The buggy itself as well as the controller. I called to have it exchanged and they want me to return it completely, and re order which is a mess. These cost too much to have this issue.

I had ordered a 1/10th scale Tekno… I had ordered a 1/10th scale Tekno short course truck, radio and accessories for my son's for Christmas. I knew I was cutting it close to make it on time for Christmas, so I contacted Amain Hobbies. I spoke to a customer service rep who was very helpful and able to cancel my order and reorder so that I could get it shipped over night. I just picked it up from the post office and everything was there no damage or anything. I can't thank Amain enough for making this happen for me and I cant wait to see my son's joy when they receive it Christmas morning! Thank you Amain, I will definitely recommend you to anyone!!

Fast shipping and prompt help I purchased some parts through their site for a nitro car I'm trying to get up and running. When I checked the tracking it said that the package was return to sender due to addressee not known. My parts were coming in two packages. I was able to intercept one from the post office but the other was sent back. Upon looking further into the matter I found it was shipped to my old address even though the only address I had put on the site was my new one (I had just created the account) I emailed them that evening. I got a very prompt response from hunter, apologizing for the situation. He kindly explained that because I used PayPal to make the purchase, and that whatever address was listed on PayPal was the address it was shipped to. This was no fault to them, as I hadn't updated the address. I did so immediately after. He told me he would be happy to ship the parts to my current address and had me a new tracking number to my current address by the following day. He was extremely polite, sincere, and understanding. He helped resolve the situation very quickly. I'll definitely be a repeat customer to amain because of this whole experience.

This operation is terrible This operation is terrible. They sold me a defective remote control car and would not accept the return. They had me run numerous tests which confirmed the car was defective and took a considerable amount of my time, then told me they could send me parts to fix it in several weeks, when they are in stock. I didn’t buy the car to wait several weeks and fix it myself. Terrible customer service!

Amain hobbies rc quad charger Amain hobbies USA .. Ordered quad charger for rc cars came quick no issues.. beware of custom’s charges .£57 I had to pay at Birmingham parcel force depot . I paid as I wanted charger couldn’t get one in U.K. . Amain hobbies seem a professional outfit . 😎👍🏻🇬🇧