Ordered an item in February Ordered an item in February. Within 2 hours of ordering I emailed them to cancel order, since I ordered wrong item. Never heard back, so assumed order was canceled. Received said order first week of November. Immediately returned it, paying 30 dollars for shipping and a signature on arrival. No reply back or proof of signature. Finally got refunded today 20 dollars less than what I paid. It should not cost me 50 dollars to send something back that I cancelled the same day. Highly discourage ordering anything from this company.

Micromark delivers Micromark delivers. I received my order in 4 days and it came packed carefully in another box. Customer service emailed me to warn me that I (accident, my fault) selected a item on back order. I didn't have to worry about my credit card, they didn't hit the card because the item was back order. I think you can trust these guys, the company is in NJ, USA.

I’d give them 5 stars except for the… I’d give them 5 stars except for the last purchase which I believed when I made, had the “free shipping over $100.” Which I’d received a few days before on another page purchase. I’m guessing because I entered the website through other than the email promo they’d sent that it is NOT a new policy, my mistake, maybe? The other loss of a star is because they are located on the east coast and I live on the west, the shipping rates seem high and it takes over a week to receive items purchased, yes, spoiled by Amazon! Hate seeing everyone else go out of business because of them however, so I do still shop directly (on occasion).

This rating is strictly for their…shipping This rating is strictly for their shipping process. I ordered an item and was given the following shipping options: Standard Shipping $8.95, UPS 2nd Day Air®$64.16, UPS Next Day Air®$75.20. Of course I picked Standard because the other two options are outrageous! Unfortunately, Standard Shipping became FedEx, which is by far the worst shipping company. I ordered it 6 days ago, was supposed to get it yesterday. When I checked the tracking recently, it was somewhere in Kansas. In fact it took a whole day for the package to go 100 miles. And then is no expected arrival date now. Why doesn't Micro-Mark give an option for USPS. They're certainly faster, cheaper, and more dependable than FedEx!

Broad Selection with hard-to-find tools The tool selection is really broad, though some groups seem a bit on the pricey side. however, they are often the ONLY source for good quality tools intended for small scale work. The shipping is very quick, and the website purchase was smooth and trouble free. my order arrived timely and was well packaged. I've already reccomended them countless times for tools you can't find other places...