Ordered an item in February Ordered an item in February. Within 2 hours of ordering I emailed them to cancel order, since I ordered wrong item. Never heard back, so assumed order was canceled. Received said order first week of November. Immediately returned it, paying 30 dollars for shipping and a signature on arrival. No reply back or proof of signature. Finally got refunded today 20 dollars less than what I paid. It should not cost me 50 dollars to send something back that I cancelled the same day. Highly discourage ordering anything from this company.

Micro-Mark carries items that I can't… Micro-Mark carries items that I can't find locally. They've never sent an incorrect order. Items are well packed. I've never had to call customer service. I've found the answers to my questions on their website or in their catalogue.

I wrote a poor review on Micro Mark but… I wrote a poor review on Micro Mark but want to say that they came through and made things right. Apparently, some other entity got a hold of my order and sent me unrelated useless materials. When I told Micro Mark they immediately shipped the correct item to me. I will order from them again!

I’d give them 5 stars except for the… I’d give them 5 stars except for the last purchase which I believed when I made, had the “free shipping over $100.” Which I’d received a few days before on another page purchase. I’m guessing because I entered the website through other than the email promo they’d sent that it is NOT a new policy, my mistake, maybe? The other loss of a star is because they are located on the east coast and I live on the west, the shipping rates seem high and it takes over a week to receive items purchased, yes, spoiled by Amazon! Hate seeing everyone else go out of business because of them however, so I do still shop directly (on occasion).

Broad Selection with hard-to-find tools The tool selection is really broad, though some groups seem a bit on the pricey side. however, they are often the ONLY source for good quality tools intended for small scale work. The shipping is very quick, and the website purchase was smooth and trouble free. my order arrived timely and was well packaged. I've already reccomended them countless times for tools you can't find other places...