fRUSTRATED IN GARLAND, TEXAS The first few orders went well. But over time I started receiving items I DID NOT ORDER. This causes big problems as I have to go to the post office and buy a special envelope to return the item(s). Granted, American Mint provides the postage label but the TIME involved is extremely frustrating. Excuse my language but "IT'S A PAIN IN THE BUTT". I currently have several items I DID NOT ORDER waiting to return them...waiting for American Mint to sent me 2 coins I DID ORDER and were not included in the original shipment. That was several weeks ago. STILL WAITING...

The fine print is hard to read The fine print is hard to read . I am on a fixed income and I can't afford some of the offers . If I have some extra cash I can take advantage of some offers . When you make your brochures , please make bolder print that I would receive another coin to view . I know I am not obligated to buy a more Expensive coin. Otherwise I would have given you 5 stars .

happy customer I am very happy with the quality and value with the coins and jewelry that I have purchased over the years and when i made a mistake in ordering they took it back no questions asked. The customer service agents online where very friendly, answered all of my questions and were very helpful in my ordering. So if you are looking for a gift or present that will be admired by the receiver gold coins will be admired and handed down forever. The only problem is collecting sales tax which is not on the mailed in form but will be corrected when there sales material is reprinted! having purchased close to a hundred coins I am a very satisfied customer, sincerly john m. bearson

I love the American Mint and consider… I love the American Mint and consider their PERFECT PRODUCTS as an important service to "HISTORY". However, I believe that more attention to their Billing Department must be improved. My relationship with "American Mint" goes back to 1972. Sincerely, Gabe Labbad (561) 394-3467 (561) 350-5776 Cell Phone. Lantana, Florida.

Scamming elderly Paid for a coin by credit card, it never arrived but received a bill. When I called was told the coin was sent to a PO box, operator wouldn't give me the PO Box #. I have no PO box. Thank goodness credit card company refunded ... still getting bills tho. Update: American Mint, I called customer service 4 times and got different story each time. I'm not bothering with them again.