I have been a customer of American Mint… I have been a customer of American Mint for more than 30 years. I find their products to be of very good quality and I have purchased numerous products from them. I have been very satisfied with their service until my last purchase. My last recent purchase was a set of steamship coins. They promised a spy glass as an added free gift but what they sent was a compass instead. When I contacted customer service, I was told the spy glass item was out of stock. This was disappointing to me because I feel nobody should break a promise.

Scamming elderly Paid for a coin by credit card, it never arrived but received a bill. When I called was told the coin was sent to a PO box, operator wouldn't give me the PO Box #. I have no PO box. Thank goodness credit card company refunded ... still getting bills tho. Update: American Mint, I called customer service 4 times and got different story each time. I'm not bothering with them again.

I love the American Mint and consider… I love the American Mint and consider their PERFECT PRODUCTS as an important service to "HISTORY". However, I believe that more attention to their Billing Department must be improved. My relationship with "American Mint" goes back to 1972. Sincerely, Gabe Labbad (561) 394-3467 (561) 350-5776 Cell Phone. Lantana, Florida.

fRUSTRATED IN GARLAND, TEXAS The first few orders went well. But over time I started receiving items I DID NOT ORDER. This causes big problems as I have to go to the post office and buy a special envelope to return the item(s). Granted, American Mint provides the postage label but the TIME involved is extremely frustrating. Excuse my language but "IT'S A PAIN IN THE BUTT". I currently have several items I DID NOT ORDER waiting to return them...waiting for American Mint to sent me 2 coins I DID ORDER and were not included in the original shipment. That was several weeks ago. STILL WAITING...

Basically you guys are great Basically you guys are great. The quality of your merchandise is very good. Only issue I have is when I purchase discounted products I have to deal with the Collectors program and you send stuff for me to review and purchase which I did not request and then I have to request refunds. Suggest you add Bowie Knives for Hispanic Confederate veterans.