5 stars I have been always satisfied. Except one time when I explained my problem I believe the agent was new and didn't have enough experience. When I called after 2days an experienced agent was on the phone and he solved my problem

Scamming elderly Paid for a coin by credit card, it never arrived but received a bill. When I called was told the coin was sent to a PO box, operator wouldn't give me the PO Box #. I have no PO box. Thank goodness credit card company refunded ... still getting bills tho. Update: American Mint, I called customer service 4 times and got different story each time. I'm not bothering with them again.

I give American Mint 5 Stars I give American Mint 5 Stars. A truly wonderful organization with outstanding personnel handling accounts. The 5th star came down because my last bill pay out did not arrive to the Mint soon enough even though it departed my house the day after it arrived. I realize that Christmas postal traffic can be a problem and that mail reaching your fine Mint might not rapidly get to the office of deposits with two 3 day holiday weekends. I immediately wrote a check to you for another superior purchase and sent my proof that the tardy bill was paid. Now with Friday the day I got the notice it probably will not leave Orlando until after Monday. But, my response is in the mail.

I sent Amercian Mint an email to stop… I sent Amercian Mint an email to stop sending items that they except me to pay for when I did not order them. This statement is also a backup to the email requesting no further business is to be conducted between the two of us. I have requested a return postage paid shipping label to return from invoice #2 and account 033582912

I have been with American Mint since… I have been with American Mint since March of 2014 and have had wonderful service. Although once in a while I receive the wrong coin holder, but eventually I get the right one when I complain to them that I couldn't use what they had sent to me! I have many collections and they will be left for all my children, grandchildren, great-grand children and great-great grandchildren for them to continue the collections in years to come. Keep up the great work, this is a wonderful investment!