Well Well, You cannot access it online, they have to place orders, cancel shipments, send you a return label by phone only. They did say to me yesterday their system is down but their online platform isn't supported they said today. I had to cancel any further shipments today because what they sent me for the return label I did not order. by phone, yesterday they supposed to send me a link to obtaining a return label but they couldn't reach my email. They told it could be on their end or mine, but that sounds like blaming the consumer.

I've been an American Mint customer for… I've been an American Mint customer for a long time. This is the first time I've been asked to provide feedback regarding their performance and service delivery. They have always satisfied me with quality products and their return policy is second to none. I'm a very satisfied collector of American Mint.

happy customer I am very happy with the quality and value with the coins and jewelry that I have purchased over the years and when i made a mistake in ordering they took it back no questions asked. The customer service agents online where very friendly, answered all of my questions and were very helpful in my ordering. So if you are looking for a gift or present that will be admired by the receiver gold coins will be admired and handed down forever. The only problem is collecting sales tax which is not on the mailed in form but will be corrected when there sales material is reprinted! having purchased close to a hundred coins I am a very satisfied customer, sincerly john m. bearson

The fine print is hard to read The fine print is hard to read . I am on a fixed income and I can't afford some of the offers . If I have some extra cash I can take advantage of some offers . When you make your brochures , please make bolder print that I would receive another coin to view . I know I am not obligated to buy a more Expensive coin. Otherwise I would have given you 5 stars .

Overpriced goods-forced membership As many folks before - my wife liked the Commander in Chief GIG4Kart and we ordered - and were tricked onto Registered Collector status ??? The price we paid seemed high, but then we started receiving invoices for some ten times MORE money! I requested to stop our Registered Collector status, take us off the list, stop sending harassing invoices - email June 24, registered letter June24 - so far no reaction.Acc # 033304424; John Pawlowski. What more can I do?