I had ordered some clothing for my … I had ordered some clothing for my little brother off the playstation store 2 whole f*cking months before christmas. I never got an email saying there shop was shutting down or anything. I eventually went to the playstation gear website to check and turns out myplay shutdown, I wonder why? (Maybe because they are f*cking thieves) This cost me a little bit over $50 (excluding shipping) and I'm pretty f*cking p*ssed. Good f*cking riddence, these money thieving crooked c*nts deserve to be shutdown.

Easily changed my shipping address for pre-ordered item I was unsure if I would be able to change the shipping address for an order I placed in Dec. for a pre-ordered album that is scheduled to ship next week (2/26/16). I sent a customer support request and was notified within 3-4 hours that my address had been successfully changed. No problem so far, and I hope to receive my package at the correct address in the coming week.

Problem understood and solved Whilst attempting to download album tracks my browser programme (Firefox) locked on the first track, and thus a restart of the programme was required. When I restarted Firefox I was able to download all the subsequent tracks, but the first track was flagged as having already been downloaded. I submitted an email detailing my problem and received a prompt reply detailing a solution. Problem understood and solved with a minimum of fuss!

Avoid at all costs Pre-ordered a the 1975 rose gold necklace with the release date of the 3rd it is now the 8th with no dispatch of the item. In hopes to clarify this I had to navigate through the endless pages to get to the contact us/problems page and despite attempting to contact them over many days have not received any response nor my product.

The service cannot be topped! In all honesty, I have enjoyed more amazing service from myplaydirect/popmarket than I ever could have imagined. First, my orders arrive quickly and are very well-packaged (no damage in transit). Second, the catalog I have to pick from and the offers that are delivered daily are fantastic. Third, AND MOST IMPORTANTLY, whenever there is a problem with a disk -- e.g., a bad pressing -- it is resolved IMMEDIATELY and in the best possible way: The item is replaced, satisfaction guaranteed. Frankly, I don't see how this kind of service can be improved upon. YOU GUYS ARE GREAT!!!! KUDOS TO YOU!!!!! Thanks! --Timothy