Restricted view on iPhone Using my iPhone. Survey options viewed in landscape mode best; portrait view cuts off half of buttons. At first I thought it odd top option was "Neutral" button only. Next question: 3 stars only viewable. Landscape mode showed 5 star option so I went back and corrected view on satisfaction question and finished survey in landscape view. (Also the screen didn't float to show 5 stars when in portrait view.) Thanks

I'd give you ten out of five stars :-) I preordered One Direction's FOUR, and when the release date passed and I still hadn't received my order, I contacted myplaydirect. Not only did they respond quickly, they also gave me a free download of the entire FOUR deluxe album by way of apology! You guys are great! A massive "Thank you!" from a grateful Directioner! xx

PopMarket owes me a refund - did not ship the product I bough the PopMarket July 9 Album Subscription Bundle 1. I received the 1st shipment but not the 2nd or 3rd. I worked with Kevin Rey and returned the 1st shipment sealed and am still waiting for my refund. I was told my refund was processed but after following up with them they changed to their story to "checking with the billing department" After several weeks of requesting an update they have stopped responding. Worst online transaction ever.

I don't know where to start I honestly think this site has been set-up as some kind of social experiment to see how much bad service people are prepared to put up with. They can't even do the most basic tasks such as cancel an order. Responses often don't bear any relation to the question you have asked. Avoid at all costs.

I keep receiving the wrong item... I ordered a signed Banks CD and received the wrong item 3 times! Very disappointed. Huge fan of hers and was really looking forward to receiving the item. Thought I'd try my luck by ordering what I originally wanted, which was a signed Banks vinyl, but I don't want to go through this again. I've received wrong items from myplaydirect several times before too. The only reason I continue to buy from this company is because only they have what I want (limited edition stuff) and the prices are better.