Amazing Help. My card was stolen a few weeks ago, and I had to cancel it. My pre-order for the Halsey Signed Badlands was supposed to go on it. I contacted customer service and within a few hours Chris, an employee, sent me a private link to update my payment info. Amazing job, very satisfied from all the purchases I've made here, and I plan to make many more!

I'd give you ten out of five stars :-) I preordered One Direction's FOUR, and when the release date passed and I still hadn't received my order, I contacted myplaydirect. Not only did they respond quickly, they also gave me a free download of the entire FOUR deluxe album by way of apology! You guys are great! A massive "Thank you!" from a grateful Directioner! xx

I feel scammed I ordered an album due to release september 11th and to be delivered september 11th i placed this order on the 30th of august.. Friday the 11th rolls around i check my mailbox aaand nothing same story for the next 5 days.. No message from them whatsoever so i decide to email their customer service, their anwser boiled down to check with your post office goodbye.. What postoffice?! How the hell am i supposed to know where it ships to be distributed they give 0 information and basically say good luck mate you're on your own not our problem anymore, i've since demanded my money back and as you would expect.. No response For sure the best webshop out there people really.. They really better fix this i'm not known for rolling over and taking bs like this

Unexpected GREAT Customer Service Macey was very quick to respond to my concern by sending a replacement Walking Dead Skull Bolo tie immediately, without a hassle or return item fiasco!!! Nice surprise based on most companies lack of Customer Service these days!!! Thank you Macey and Thank you MYPLAY DIRECT!!! I'm impressed!!!!

I had ordered some clothing for my … I had ordered some clothing for my little brother off the playstation store 2 whole f*cking months before christmas. I never got an email saying there shop was shutting down or anything. I eventually went to the playstation gear website to check and turns out myplay shutdown, I wonder why? (Maybe because they are f*cking thieves) This cost me a little bit over $50 (excluding shipping) and I'm pretty f*cking p*ssed. Good f*cking riddence, these money thieving crooked c*nts deserve to be shutdown.