The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Try a Woobles kit... they're great! The Woobles taught me how to crochet! I find their videos that accompany the kits to be superior to other videos I've watched on YouTube. If you think they're too expensive, I must say that they are totally worth the price!!! And the results are great! My finished crochet projects turned out practically perfect! I really recommend these kits!

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

Worst customer service Iv had in awhile -

Just a heads up… Just a heads up…. My card was declined when I tried to purchase the Harry Potter bundle… on further investigation it looks like it was a mirror website that (thankfully) my bank had already flagged as fraudulent. Just be sure you are purchasing from the correct company.