No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

I love The Woobles!! The Woobles kits are perfect for both a first time and seasoned crocheter. The videos are extremely helpful! The access to one-on-one assistance is also so helpful. The staff at The Woobles want everyone to be successful with crocheting their kits. I encourage anyone interested to purchase a kit, and give it a try.

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

Woobles taught me to crochet! During the pandemic, I was looking for a new hobby and Woobles taught me how to crochet. Seriously. I’ve done a number of the kits, starting with the penguin, and have used what I learned to do other projects. I really like how the kits include everything you need, because when you are starting, all the choices at a craft store can be intimidating.