The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

Left-handed crafters rejoice! As a lefty, I’ve tried several times to learn (often from righties) how to knit or crochet with no luck. The Woobles kits have changed that! I’m finishing my 2nd Wooble and I can’t wait to start on my next one. The instructions are clear and easy to follow, and the embedded videos are well done. (There are separate videos for left-handed people, not just “do this the opposite way” that can be frustrating to figure out.) It’s nice that the projects are small, so it’s not overwhelming.

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

You too can make cute things! I was taught to crochet rag rugs by my gramma growing up but I had no idea how to read a pattern or really make anything that didn’t look weird. I started with Pierre the penguin and blasted through a total of 13 beginner, beginner+, and intermediate critters before finally feeling like I had a good enough grasp to branch out and try new things. I am loving being able to read patterns and make new things!