Worst customer service Iv had in awhile -

False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding

In theory this is fun and accessible In theory this is fun and accessible. In practice it’s a bit different. I crocheted with my grandma as a kid so I have a foundational knowledge, however, these kits, although packaged adorable, are much less accessible even to me. My daughter laughed at the final result, it didn’t look like the photo on the package! Overall, not relaxing, stressful, takes about 8-10 hours for one “Wooble.”

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Woobles taught me to crochet! During the pandemic, I was looking for a new hobby and Woobles taught me how to crochet. Seriously. I’ve done a number of the kits, starting with the penguin, and have used what I learned to do other projects. I really like how the kits include everything you need, because when you are starting, all the choices at a craft store can be intimidating.