False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding

Worst customer service Iv had in awhile -

In theory this is fun and accessible In theory this is fun and accessible. In practice it’s a bit different. I crocheted with my grandma as a kid so I have a foundational knowledge, however, these kits, although packaged adorable, are much less accessible even to me. My daughter laughed at the final result, it didn’t look like the photo on the package! Overall, not relaxing, stressful, takes about 8-10 hours for one “Wooble.”

I'm "hooked" This is without a doubt the best hobby I've picked up - and I have a long list of people I can't wait to make more woobles for. It helps calm my anxiety and makes me feel closer to my great grandmother who laid the foundations for this when I was 7. The tutorials are so helpful and clear, and the one question I couldn't find an answer to was clearly explained via email the next day. I am so happy to have found this hobby and I wouldn't be nearly as competent or confident without the woobles.

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.