The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

I got my first woobles crochet kit for… I got my first woobles crochet kit for Fred the dinosaur. While going through the directions they never use the animal i was making. This made it confusing when i had to connect the tail onto it because my piece was significantly different than the piece they were showing. The directions aren’t the best. It’s extremely frustrating, and it shouldn’t be for a beginners kit. They are also way too expensive for it to be this confusing. This kit says it takes 3-8 hours to complete. I’ve been working on it for months.

I can crochet! I have never crocheted before in my life and was able to successfully complete all the kits I’ve tried! Justine’s step-by-step videos are super thorough, easy to understand, AND teach you how to read patterns. I’ve been able to complete several non-Wooble projects just reading a pattern! The Woobles are so cute, I’ve been giving them to my co-workers as lil desk buddies. Cannot recommend these kits highly enough for anyone interested in crocheting!

I love The Woobles!! The Woobles kits are perfect for both a first time and seasoned crocheter. The videos are extremely helpful! The access to one-on-one assistance is also so helpful. The staff at The Woobles want everyone to be successful with crocheting their kits. I encourage anyone interested to purchase a kit, and give it a try.

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.