No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

I've never been a crafty person, but.... I've never been a crafty person. I've tried knitting once, but I have small hands for my age and I could never hold the needle right. I kept getting ads for Woobles on my Facebook and Instagram and I saw how cute the penguin was and knew I had to atleast try it. It took me a couple weeks of doing a round or 2, stopping for a while and picking it back up before I finished the first project. It wasn't too easy, but it wasn't hard since there were video tutorials on how to do each part. Now, almost a year later I crochet almost every day and I spend arguably too much on yarn to make stuff with :-D. I don't regret it, and if you're looking for a new hobby, picking up a kit might work well for you.

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Left-handed crafters rejoice! As a lefty, I’ve tried several times to learn (often from righties) how to knit or crochet with no luck. The Woobles kits have changed that! I’m finishing my 2nd Wooble and I can’t wait to start on my next one. The instructions are clear and easy to follow, and the embedded videos are well done. (There are separate videos for left-handed people, not just “do this the opposite way” that can be frustrating to figure out.) It’s nice that the projects are small, so it’s not overwhelming.

I'm "hooked" This is without a doubt the best hobby I've picked up - and I have a long list of people I can't wait to make more woobles for. It helps calm my anxiety and makes me feel closer to my great grandmother who laid the foundations for this when I was 7. The tutorials are so helpful and clear, and the one question I couldn't find an answer to was clearly explained via email the next day. I am so happy to have found this hobby and I wouldn't be nearly as competent or confident without the woobles.