The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

Left-handed crafters rejoice! As a lefty, I’ve tried several times to learn (often from righties) how to knit or crochet with no luck. The Woobles kits have changed that! I’m finishing my 2nd Wooble and I can’t wait to start on my next one. The instructions are clear and easy to follow, and the embedded videos are well done. (There are separate videos for left-handed people, not just “do this the opposite way” that can be frustrating to figure out.) It’s nice that the projects are small, so it’s not overwhelming.

Worst customer service Iv had in awhile -

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Where did the negative review go I’ve made dozens of their kits - accessories and full kits. I have left about a dozen five star reviews. I got one kit that didn’t have enough yarn (I crochet tight and never had this issue before). I left a negative review for it. Someone from customer service asked for details including photos of what I did (because apparently I’m not trustworthy). They said sorry and the negative review was never posted. I now don’t trust them. For the amount you get, it is very pricy but I was willing to pay that for learning a skill. Honest reviews are highly important especially for a $40 kit. If you want to try it, I’d recommend the basic beginner kits. Practice with those and then move on from Woobles. It’s unfortunate as I did like the company before that.