I got my first woobles crochet kit for… I got my first woobles crochet kit for Fred the dinosaur. While going through the directions they never use the animal i was making. This made it confusing when i had to connect the tail onto it because my piece was significantly different than the piece they were showing. The directions aren’t the best. It’s extremely frustrating, and it shouldn’t be for a beginners kit. They are also way too expensive for it to be this confusing. This kit says it takes 3-8 hours to complete. I’ve been working on it for months.

Success is Not for Everyone It looks easy and cute. I've tried several times, pulled the yarn out of sheer frustration, tried to do the tutorials (probably going on twenty+ times), had a 30-minute tutorial, and still can't get past the second step. This product is not for people who cannot spatially configure things. I learned how to ski and skateboard quicker than learning how to crochet. IKEA furniture may be easier to assemble. It's great that others had an easy time but this product is not for everyone. Just warning you.

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Worst customer service Iv had in awhile -

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.