Worst customer service Iv had in awhile -

Where did the negative review go I’ve made dozens of their kits - accessories and full kits. I have left about a dozen five star reviews. I got one kit that didn’t have enough yarn (I crochet tight and never had this issue before). I left a negative review for it. Someone from customer service asked for details including photos of what I did (because apparently I’m not trustworthy). They said sorry and the negative review was never posted. I now don’t trust them. For the amount you get, it is very pricy but I was willing to pay that for learning a skill. Honest reviews are highly important especially for a $40 kit. If you want to try it, I’d recommend the basic beginner kits. Practice with those and then move on from Woobles. It’s unfortunate as I did like the company before that.

Try a Woobles kit... they're great! The Woobles taught me how to crochet! I find their videos that accompany the kits to be superior to other videos I've watched on YouTube. If you think they're too expensive, I must say that they are totally worth the price!!! And the results are great! My finished crochet projects turned out practically perfect! I really recommend these kits!

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company