The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

Worst customer service Iv had in awhile -

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

Love Thé Woobles! These are great kits. I was looking for a new hobby and enjoy crafts that provide a quick end result and instant gratification. The Woobles check every box. The instructions are great, the supplies are fabulous quality, and the projects are easy for the most beginner of beginners. And after a few hours, you have a cute little creation to show off! After making few Woobles, I felt confident enough to try other crochet ventures. I am obsessed with the Easy Peasy yarn and wish it was sold on its own. No other yarn compares. Highly recommend The Woobles!