Where did the negative review go I’ve made dozens of their kits - accessories and full kits. I have left about a dozen five star reviews. I got one kit that didn’t have enough yarn (I crochet tight and never had this issue before). I left a negative review for it. Someone from customer service asked for details including photos of what I did (because apparently I’m not trustworthy). They said sorry and the negative review was never posted. I now don’t trust them. For the amount you get, it is very pricy but I was willing to pay that for learning a skill. Honest reviews are highly important especially for a $40 kit. If you want to try it, I’d recommend the basic beginner kits. Practice with those and then move on from Woobles. It’s unfortunate as I did like the company before that.

Worst customer service Iv had in awhile -

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

You too can make cute things! I was taught to crochet rag rugs by my gramma growing up but I had no idea how to read a pattern or really make anything that didn’t look weird. I started with Pierre the penguin and blasted through a total of 13 beginner, beginner+, and intermediate critters before finally feeling like I had a good enough grasp to branch out and try new things. I am loving being able to read patterns and make new things!

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company