I got my first woobles crochet kit for… I got my first woobles crochet kit for Fred the dinosaur. While going through the directions they never use the animal i was making. This made it confusing when i had to connect the tail onto it because my piece was significantly different than the piece they were showing. The directions aren’t the best. It’s extremely frustrating, and it shouldn’t be for a beginners kit. They are also way too expensive for it to be this confusing. This kit says it takes 3-8 hours to complete. I’ve been working on it for months.

I've never been a crafty person, but.... I've never been a crafty person. I've tried knitting once, but I have small hands for my age and I could never hold the needle right. I kept getting ads for Woobles on my Facebook and Instagram and I saw how cute the penguin was and knew I had to atleast try it. It took me a couple weeks of doing a round or 2, stopping for a while and picking it back up before I finished the first project. It wasn't too easy, but it wasn't hard since there were video tutorials on how to do each part. Now, almost a year later I crochet almost every day and I spend arguably too much on yarn to make stuff with :-D. I don't regret it, and if you're looking for a new hobby, picking up a kit might work well for you.

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding