False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding

I love The Woobles!! The Woobles kits are perfect for both a first time and seasoned crocheter. The videos are extremely helpful! The access to one-on-one assistance is also so helpful. The staff at The Woobles want everyone to be successful with crocheting their kits. I encourage anyone interested to purchase a kit, and give it a try.

Worst customer service Iv had in awhile -

The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

Just a heads up… Just a heads up…. My card was declined when I tried to purchase the Harry Potter bundle… on further investigation it looks like it was a mirror website that (thankfully) my bank had already flagged as fraudulent. Just be sure you are purchasing from the correct company.