No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

I can crochet! I have never crocheted before in my life and was able to successfully complete all the kits I’ve tried! Justine’s step-by-step videos are super thorough, easy to understand, AND teach you how to read patterns. I’ve been able to complete several non-Wooble projects just reading a pattern! The Woobles are so cute, I’ve been giving them to my co-workers as lil desk buddies. Cannot recommend these kits highly enough for anyone interested in crocheting!

Success is Not for Everyone It looks easy and cute. I've tried several times, pulled the yarn out of sheer frustration, tried to do the tutorials (probably going on twenty+ times), had a 30-minute tutorial, and still can't get past the second step. This product is not for people who cannot spatially configure things. I learned how to ski and skateboard quicker than learning how to crochet. IKEA furniture may be easier to assemble. It's great that others had an easy time but this product is not for everyone. Just warning you.

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

I'm "hooked" This is without a doubt the best hobby I've picked up - and I have a long list of people I can't wait to make more woobles for. It helps calm my anxiety and makes me feel closer to my great grandmother who laid the foundations for this when I was 7. The tutorials are so helpful and clear, and the one question I couldn't find an answer to was clearly explained via email the next day. I am so happy to have found this hobby and I wouldn't be nearly as competent or confident without the woobles.