No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

Just a heads up… Just a heads up…. My card was declined when I tried to purchase the Harry Potter bundle… on further investigation it looks like it was a mirror website that (thankfully) my bank had already flagged as fraudulent. Just be sure you are purchasing from the correct company.

The woobles, terrible tracking and no refund on non delivered/lost product I ordered a set of the woobles for Christmas mid November. It is in the new year and they have not arrived yet. The woobles could not provide me with a tracking number. When I contacted them several times they gave me 3 different dates on when the package should arrive by to which none turned up. Asked for a refund and they have stopped replying. Terrible company

I got my first woobles crochet kit for… I got my first woobles crochet kit for Fred the dinosaur. While going through the directions they never use the animal i was making. This made it confusing when i had to connect the tail onto it because my piece was significantly different than the piece they were showing. The directions aren’t the best. It’s extremely frustrating, and it shouldn’t be for a beginners kit. They are also way too expensive for it to be this confusing. This kit says it takes 3-8 hours to complete. I’ve been working on it for months.

In theory this is fun and accessible In theory this is fun and accessible. In practice it’s a bit different. I crocheted with my grandma as a kid so I have a foundational knowledge, however, these kits, although packaged adorable, are much less accessible even to me. My daughter laughed at the final result, it didn’t look like the photo on the package! Overall, not relaxing, stressful, takes about 8-10 hours for one “Wooble.”