The customer support was STELLAR The customer support was STELLAR. I accidentally paid with the wrong card and they assisted and provided very thorough instructions in the steps to correct the issue.

I got my first woobles crochet kit for… I got my first woobles crochet kit for Fred the dinosaur. While going through the directions they never use the animal i was making. This made it confusing when i had to connect the tail onto it because my piece was significantly different than the piece they were showing. The directions aren’t the best. It’s extremely frustrating, and it shouldn’t be for a beginners kit. They are also way too expensive for it to be this confusing. This kit says it takes 3-8 hours to complete. I’ve been working on it for months.

False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding

Just a heads up… Just a heads up…. My card was declined when I tried to purchase the Harry Potter bundle… on further investigation it looks like it was a mirror website that (thankfully) my bank had already flagged as fraudulent. Just be sure you are purchasing from the correct company.

Success is Not for Everyone It looks easy and cute. I've tried several times, pulled the yarn out of sheer frustration, tried to do the tutorials (probably going on twenty+ times), had a 30-minute tutorial, and still can't get past the second step. This product is not for people who cannot spatially configure things. I learned how to ski and skateboard quicker than learning how to crochet. IKEA furniture may be easier to assemble. It's great that others had an easy time but this product is not for everyone. Just warning you.