No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

Just a heads up… Just a heads up…. My card was declined when I tried to purchase the Harry Potter bundle… on further investigation it looks like it was a mirror website that (thankfully) my bank had already flagged as fraudulent. Just be sure you are purchasing from the correct company.

Worst customer service Iv had in awhile -

Success is Not for Everyone It looks easy and cute. I've tried several times, pulled the yarn out of sheer frustration, tried to do the tutorials (probably going on twenty+ times), had a 30-minute tutorial, and still can't get past the second step. This product is not for people who cannot spatially configure things. I learned how to ski and skateboard quicker than learning how to crochet. IKEA furniture may be easier to assemble. It's great that others had an easy time but this product is not for everyone. Just warning you.

False advertising The woobles is a great, in theory experience. I have autism, adhd, and dyslexia. I am an outlier. However I trust advertising. Their platform said their items were ptestarted in photos paired with the item sold. Wrong. They were never prestarted. This may feel small to some but for me with disabilities the false advertising has affected me greatly. I contacted them and after a few d changes they just stopped responding